ISSO at Quick Services LLC providing Cybersecurity support services for AF IC information resources. Developing local unit Cybersecurity programs and security plans while ensuring compliance and training.
About the role
- Systems Administrator in a finance-tech firm focused on AI and machine learning. Enhancing enterprise IT infrastructure while overseeing platform operations and technical support.
Responsibilities
- Manage SaaS platforms (Microsoft 365/Entra ID, Slack, Zoom) including user administration, provisioning, and license management
- Provide technical support and escalation for the End User Support team. Resolve complex issues, assist with challenging requests, and coach service desk engineers
- Own employee technology lifecycle including provisioning workflows, hardware inventory, device refresh programs, and secure offboarding
- Maintain IT infrastructure including backup systems, server operations, and network services in partnership with Engineering
- Administer endpoint management platforms (Jamf Pro, Intune) including policies, software deployment, security enforcement, and fleet updates
- Build automation and tooling using scripting (PowerShell, Python, Bash) to streamline operations and reduce manual work
- Create operational documentation (runbooks, standards, guides). Partner with Engineering on infrastructure projects
Requirements
- Computer Science Degree, or equivalent experience
- Demonstrated history of management of large engineering teams (25+ engineers)
- 10+ years software engineering experience and 3+ years people management experience
- Experience leading and developing both managers and individual contributors
- Proven ability to hire and manage exceptional engineers and technical managers
- Experience operating critical production systems with high-uptime requirements
- Experience deploying ML models to production via serving or batch contexts
- Knowledge of best practices for robust, high-availability design
- Ability to understand key details of technically complex systems
Benefits
- Equal Opportunity Employer
- Friends of Voleon Candidate Referral Program, with potential to earn $15,000 for referrals
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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