About the role

  • Core Deposit Systems Administrator managing day-to-day banking systems operations at Western Alliance Bank. Collaborating with vendors and internal teams to support banking applications and services.

Responsibilities

  • responsible for the day-to-day operations of banking systems
  • work with vendors as needed to handle escalations, system updates, and bank initiatives
  • collaborate with other systems administrators within Banking Operations, the IT department, and other departments
  • leverage experience with bank systems such as FIS, IBS, Teller Insight, FCM, SRM, or similar bank systems for medium to large banks to execute initiatives
  • support banking applications and their dependencies
  • participate in the Change Management process for the applications
  • review current documentation, including policies and procedures for the applications, and update as appropriate
  • provide training to Banking System Administrators when needed

Requirements

  • 5+ years of related experience in Branch Banking Operations, IT--App Support or systems experience within the financial services industry
  • 3+ years experience in application support, professional services, and/or QA
  • Bachelor's degree or equivalent experience required
  • Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services
  • Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
  • Intermediate understanding of incident management processes, including root cause analysis and documentation
  • Intermediate knowledge of core banking systems, preferably FIS banking core systems including IBS, Teller Insight, SRM, and FTM
  • Entry level to intermediate experience translating business needs into system requirements and configurations
  • Entry level to intermediate experience knowledge of problem management processes
  • Entry level to intermediate knowledge of and experience with lean processes improvement
  • Intermediate speaking and writing communication skills.

Benefits

  • competitive salaries
  • an ownership stake in the company
  • medical and dental insurance
  • time off
  • a great 401k matching program
  • tuition assistance program
  • an employee volunteer program
  • a wellness program

Job title

Core Deposit Systems Administrator

Job type

Experience level

Mid levelSenior

Salary

$88,430 - $109,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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