Operations Strategy Manager focusing on strategic initiatives to enhance customer experience in France at Deliveroo. Collaborating cross-functionally to deliver impactful changes in the operations.
Responsibilities
Own complex logistic and financial strategic initiatives and contribute to continuous improvement in the delivery network
Define market-winning strategies at a hyper-local level to improve service levels and balance cost priorities
Identify areas of improvement and lead impactful initiatives driving change across the marketplace (restaurants, riders, customers)
Requirements
3-4 years of experience in a high-paced project-based organization (e.g., tech startup or management consultancy)
Strong quantitative and qualitative analytics skills (Excel modeling, database crunching)
Excellent mastery of Google Suite/Microsoft Office
Knowledge of SQL is a plus
Proven experience structuring, coordinating, and executing projects
Effective prioritization of tasks, utilizing 80/20 approaches
Excellent communication skills (oral/written) in both English and French
Strong stakeholder management skills and ability to thrive in a collaborative environment
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