Account Coordinator at Stephen Gould facilitating client portfolios and order management in a hybrid role. Collaborating with internal teams and external clients for superior service and product solutions.
About the role
- Partnerships Manager responsible for building partnerships that redefine order management in the foodservice and Q-commerce industry. Leading market reach expansion and revenue growth with strategic alliances.
Responsibilities
- Lead Conversion & Sales Quota: Achieve a target of generating qualified leads from the existing partner portfolio and successfully converting them to Deliverect sign-ups
- Strategic Account Planning: Develop and implement strategic account plans for key partners, Including strategic development and relationship health
- Implement and manage joint business plans with strategic partners, aligning with Deliverect's overall growth objectives.
- Become the trusted advisor for assigned partners, building strong and collaborative relationships.
- Track and measure joint business goals and KPIs, providing insights and recommendations for optimization.
- Proactively monitor partnership health, identify areas for improvement based on key metrics, and manage partnership renewals.
- Manage partnership renewals, negotiating terms and discussing future growth plans
- Provide training and enablement resources to partners, enhancing their ability to generate leads and close deals.
- Develop strategies to increase partner-sourced revenue through cross-sell and upsell initiatives.
- Foster open communication and collaboration between internal teams and external partners to create a unified ecosystem.
- Celebrate partnership milestones and successes to solidify relationships and drive long-term engagement
Requirements
- 3+ years of experience in B2B SaaS sales, partnerships or alliance management.
- Fluent language skills in English and Arabic.
- Experience in the food technology, hospitality or restaurant industry.
- Proven track record of building and nurturing strong relationships with strategic partners or account management.
- Excellent communication, collaboration, and negotiation skills.
- Strong analytical and problem-solving skills with the ability to identify and implement partnership optimization strategies.
- Strong knowledge of ERP software products and REST API integrations.
- Deep understanding of the SaaS industry, online order management solutions, and the broader restaurant and hospitality landscape.
- Experience with developing and executing successful go-to-market strategies (bonus points for experience with co-marketing initiatives).
- Proficiency in CRM and marketing automation tools.
- Ability to work independently, manage multiple priorities, and meet aggressive targets.
Benefits
- Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.
- Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.
- Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.
- Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.
- Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.
- Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.
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