Project Manager overseeing medium to high complexity projects in Cairo. Engaging with customers and leading project teams to ensure quality deliverables in a hybrid environment.
Responsibilities
Manage medium to high level complexity projects or programs
Coordinate project plans by monitoring schedules and ensuring quality in all deliveries
Be the primary point of contact on the project with the customer
Work with the Sales team to understand the services sold and the customer requirements
Handle a variety of customer issues through multiple communication channels
Lead your project team to successful completion of the project
Ensure quality and performance measurements are met and provide feedback to management
Guarantee the successful completion of required achievements and system-based project closure
Manage escalations and deal with management and executives to resolve issues
Mentor newly hired PMs until they are ready to solo
Requirements
Ability to communicate clearly and handle more than one project simultaneously
Customer service skills and a customer-first approach
Technical affinity
Capability to manage and prioritize time and resources to meet project requirements
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