Commercial Operations Analyst supporting operational activities for Medtronic's sales organization. Leading commercial excellence and data - driven strategies for revenue growth and customer satisfaction.
About the role
- Fixed Operations Consultant at Dealer Tire improving dealership performance through operational management and strategic planning. Requires collaboration with dealership management and use of operational analysis to drive results.
Responsibilities
- Collaborate with Account Management and other Operational roles on diagnosis, analysis, and action plans to improve dealership performance.
- Create implementation plans, present findings and work with dealership management to gain support, change behavior and drive results.
- Quickly build relationships at all levels of the dealership in order to implement change.
- Develop and improve operational solutions to support the team in collaboration with Regional Operational Managers and the extended team.
- Communicate analyses and strategic plans based on diagnosis and findings.
- Participate in regional meetings.
- Manage all activity tracking and account information in Salesforce.
- Complete service lane assessments at the dealership.
- Analyze and diagnose dealership gaps and drivers.
- Work with dealership to establish retail pricing strategies to meet business objectives.
- Create & execute customized coaching solutions to improve dealership personnel performance across all areas.
- Assist personnel with tools and capability to present tire and maintenance options to customers.
Requirements
- Bachelor’s degree required, preferably in Business, Sales, Marketing, Management or related field, or equivalent work experience in lieu of degree
- Minimum 5 years of experience in dealership or automotive service operations
- Project management experience preferred
- Excellent communication and facilitation skills, and attention to detail
- Ability to work in a faced paced environment
- Proficiency at intermediate level with all Microsoft Office products required
- Meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy
Benefits
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401k match (50% on the dollar up to 7% of employee contribution)
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