Business Systems Consultant analyzing systems and user requirements for Highmark Health. Collaborating with teams, driving quality solutions, and mentoring junior resources in a hybrid work setting.
About the role
- Business Process Designer working on transformation initiatives for operational efficiency at Davy. Collaborating with stakeholders to assess processes, drive change, and enhance user experience.
Responsibilities
- Assess and analyse current business processes, developing strong working relationships with key stakeholders.
- Build a detailed knowledge base of business operations, business processes, data flows and systems.
- Design future state services focusing on business efficiency and productivity gains.
- Drive the implementation of change that aims to deliver increased automation, enhanced user experience, and AI enabled decisioning.
- Identify potential organisational impacts as a result of new business process or system deployment.
- Work closely with IT architecture colleagues and delivery squads to understand design implications.
- Provide timely status updates to Business, Product and Process owners.
- Comply with the Risk and Compliance frameworks, policies and procedures.
Requirements
- 5-10 years previous experience as a Process Designer/Engineer with a strong focus on process improvement.
- Proficiency in tools such as Visio, Figma, MIRO or other process design tools.
- Stakeholder management skills and excellent communication both verbal and written.
- Analytical mindset with attention to detail.
- Ability to simplify complex processes and communicate them clearly.
- Comfortable working across multiple business units and managing competing priorities.
- Experience working in Agile or hybrid project environments.
- Strong troubleshooting and problem-solving skills.
- Experience working within the financial services industry, risk experience also an advantage.
- A proven record as a team player with ability to work effectively with people at all levels of the organisation.
- Solid understanding and experience in a range of system development life cycle methodologies
- Experience of translating business needs into formal business requirements & functional specifications.
Benefits
- Health and wellness support
- Flexible working options
- Flexible benefits allowance
- Learning and development opportunities
- Assisted retirement planning
- Comprehensive Employee Assistance Programme (EAP)
- Mental health support
- Sports & Social teams promoting physical wellbeing and social connection
- Competitive remuneration package including salary, bonus, pension, and additional benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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