Business Process Designer working on transformation initiatives for operational efficiency at Davy. Collaborating with stakeholders to assess processes, drive change, and enhance user experience.
Responsibilities
Assess and analyse current business processes, developing strong working relationships with key stakeholders.
Build a detailed knowledge base of business operations, business processes, data flows and systems.
Design future state services focusing on business efficiency and productivity gains.
Drive the implementation of change that aims to deliver increased automation, enhanced user experience, and AI enabled decisioning.
Identify potential organisational impacts as a result of new business process or system deployment.
Work closely with IT architecture colleagues and delivery squads to understand design implications.
Provide timely status updates to Business, Product and Process owners.
Comply with the Risk and Compliance frameworks, policies and procedures.
Requirements
5-10 years previous experience as a Process Designer/Engineer with a strong focus on process improvement.
Proficiency in tools such as Visio, Figma, MIRO or other process design tools.
Stakeholder management skills and excellent communication both verbal and written.
Analytical mindset with attention to detail.
Ability to simplify complex processes and communicate them clearly.
Comfortable working across multiple business units and managing competing priorities.
Experience working in Agile or hybrid project environments.
Strong troubleshooting and problem-solving skills.
Experience working within the financial services industry, risk experience also an advantage.
A proven record as a team player with ability to work effectively with people at all levels of the organisation.
Solid understanding and experience in a range of system development life cycle methodologies
Experience of translating business needs into formal business requirements & functional specifications.
Benefits
Health and wellness support
Flexible working options
Flexible benefits allowance
Learning and development opportunities
Assisted retirement planning
Comprehensive Employee Assistance Programme (EAP)
Mental health support
Sports & Social teams promoting physical wellbeing and social connection
Competitive remuneration package including salary, bonus, pension, and additional benefits
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