Hybrid Business Operations Manager, Corporate Real Estate – Facilities

Posted 5 hours ago

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About the role

  • Operations Manager overseeing financial and operational performance across T-Mobile's corporate real estate and facilities. Managing budgets, vendor performance, and facilities operations in a hybrid role.

Responsibilities

  • Manage and track OPEX budgets across facilities and workplace experience
  • Develop forecasts, monitor accruals, and conduct variance analysis
  • Partner with Finance on monthly close, reporting cycles, and annual planning
  • Support development of business cases for capital projects and operational investments
  • Identify cost optimization opportunities and monitor expense controls
  • Support operational performance across call center and corporate office locations
  • Standardize reporting, processes, and service metrics across facilities and concierge teams
  • Monitor KPIs and escalate risks impacting cost, service, or site readiness
  • Support execution of site openings, renovations, expansions, and closures
  • Track vendor spend against contract terms and approved budgets
  • Monitor SLAs and performance metrics in partnership with Regional Managers
  • Support RFP processes and vendor renewals as needed
  • Analyze financial and operational data to identify trends and performance gaps
  • Prepare clear, executive-ready presentations and dashboards
  • Facilitate cross-functional meetings to ensure alignment on priorities and progress
  • Perform other duties and special projects as assigned

Requirements

  • Bachelor’s Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent
  • 4–7 years of experience in facilities operations, corporate real estate, multi-site operations, or similar environments with direct budget management responsibility
  • Demonstrated experience managing operational budgets, forecasting, and financial reporting required
  • Strong financial & business analysis skills
  • Experience in budget management and forecasting
  • Experience in OPEX/CAPEX tracking & Cost Control
  • Vendor Spend & Contract Oversight
  • Demonstrated executive-level presentation skills
  • Strong organizational & stakeholder management skills
  • At least 18 years of age
  • Legally authorized to work in the United States

Benefits

  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

Job title

Business Operations Manager, Corporate Real Estate – Facilities

Job type

Experience level

Mid levelSenior

Salary

$84,800 - $152,900 per year

Degree requirement

Bachelor's Degree

Location requirements

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