About the role

  • Insurance Educator providing health insurance guidance to DaVita patients. Hybrid position based in Denver, CO with occasional clinic travel.

Responsibilities

  • Provides education and guidance to DaVita patients about health insurance and the implications of different insurance options
  • Helps patients understand their insurance options and make informed employment and insurance decisions
  • Alleviates the stress that dialysis patients often experience in navigating complicated insurance options and employment decisions
  • Assists with onboarding and training of new teammates
  • Builds and maintains relationships with field partners (e.g. Insurance Counselors, Facility Administrators, Social Workers, Administrative Assistants etc.) to ensure seamless patient support.

Requirements

  • High School Diploma or equivalent is required
  • Minimum of two (2) years' experience in customer service, healthcare organization, insurance company or related field - Preferred
  • Intermediate computer skills and proficiency in MS Word and Outlook
  • Beginner proficiency in MS Excel and PowerPoint
  • Experience in the healthcare industry/healthcare organization working with a clinical team and patients - Preferred
  • Demonstrate extensive understanding of insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity), COBRA benefit options, medical leave options, American with Disabilities Act, Coordination of Benefits, Federal and State level health coverage benefits as they relate to ESRD - Preferred
  • Experience in case management and/or social work - Preferred
  • Fluency in Spanish - Strongly Preferred.

Benefits

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Job title

Insurance Educator

Job type

Experience level

JuniorMid level

Salary

$20 - $26 per hour

Degree requirement

High School Diploma

Location requirements

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