About the role

  • Customer service representative handling insurance needs for real estate clients. Verifying contracts and ensuring client satisfaction and relationship management in the Gießen area.

Responsibilities

  • You handle the individual insurance needs of our clients in the residential housing sector and the real estate industry.
  • You are the first point of contact in the internal service team and maintain long-term client relationships through regular communication.
  • You negotiate on behalf of our clients with service providers, insurers and experts/adjusters.
  • Risk analysis, tendering, collections, claims handling, contract drafting and data maintenance are part of your daily responsibilities.
  • You support our field-based client advisors, including the preparation and follow-up of annual review meetings.

Requirements

  • Completed training as an insurance and financial services clerk, a relevant university degree or an equivalent qualification
  • Experience in the commercial insurance environment, particularly in the real estate sector
  • Interest in focusing on the residential housing sector and actively shaping it
  • Passion for client care, close customer relationships and a commitment to customer satisfaction
  • Comfortable with a team-oriented ('we') mentality and our family-like working environment

Benefits

  • Permanent employment contract
  • 33 days annual leave
  • Flexible working hours and flex days
  • Occupational pension scheme and employer-provided health insurance
  • Company bike (bike leasing program)
  • Corporate benefits program (employee discounts)
  • Employer-funded occupational disability insurance

Job title

Insurance Advisor – Focus on Residential Property, Real Estate

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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