Hybrid Security Customer Assurance Specialist

at Datavant

• Job title: Security Customer Assurance Specialist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Cloud
• Location requirements: Hybrid, Galway, Ireland

About the role

• Security Customer Assurance Specialist managing customer security inquiries and compliance needs. Seeking 4+ years in security frameworks and customer assurance roles.

Responsibilities

• Coordinate and manage responses to customer enquiries, including contributing to Request for Proposals (RFP), responding to customer security enquiries, diligence assessments, customer audits, etc.
• Perform technical assessments and documentation around key controls and security processes, including working knowledge of key controls across a number of industry best practices.
• Liaise with customers, articulating control implementation, and describing considerations for applying security and compliance concepts to a technical environment. Simplify security compliance requirements into clear technical control specifications and policies.
• Field and address requests for team support in collaboration with internal and external stakeholders.
• Communicate effectively and regularly with internal teams and customers.
• Continuously build and refine knowledge base information, whitepapers, frequently asked questions, control narratives, etc. and contribute to ongoing development and improvement.
• Understand the impact of security in our go-to-market pipeline, report on trends and help us improve how we invest in security.
• Stay apprised on industry standards and regulations for security and compliance.

Requirements

• 4+ years experience in security, audits, customer assurance, control assessments, or risk assessments based on security and privacy frameworks, such as SOC 2, ISO 27001, HIPAA, PCI, HITRUST, NIST 800-53, FedRAMP, etc.
• Experience in performing technical assessments and documentation around key controls and security processes, as well as auditing IT processes, including working knowledge of key controls across a number of industry best practices.
• Excellent analytical, problem-solving, and project management skills.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams, stakeholders, and customers.
• Detail-oriented and able to handle multiple priorities in a fast-paced environment.
• Ability to operate effectively in ambiguity.
• Bonus points for one or more industry-recognized security, cloud, or audit professional certifications (e.g., CISA, CISM, CISSP, CCSP, etc.).
• IT security and audit experience in the healthcare industry.
• Knowledge of, or experience working with, cloud-services environment (e.g. AWS) and cloud security controls.
• Experience with Security Platforms or Portals (e.g. TrustCloud) a plus.

Benefits

• Datavant is committed to a work environment free from job discrimination.
• Equal Employment Opportunity employer.
• Requests for exemption from health screenings and vaccinations reviewed on a case-by-case basis.