Employee Relations Manager driving wellness objectives and KPIs at BBVA. Leading wellness proposals and maintaining employee retention mechanisms in Peru.
About the role
- Relationship Manager at Grata responsible for managing client accounts and ensuring high customer satisfaction and ROI. Engaging with clients to enhance business relationships and drive revenue growth.
Responsibilities
- combine commercial and engagement strategies to achieve consistent growth
- perform onboarding of accounts and ensure adoption
- serve as primary contact for customers to resolve inquiries
- perform periodic customer success reviews
- grow revenue through account retention and cross-sales
- maintain relationships with customers across varied personas
- proactively identify account risks and drive churn mitigation strategies
Requirements
- 3-5 years of experience in a customer-facing role
- commercial experience managing renewals and upsells
- innovative, persuasive, and creative
- ability to adapt to change
- experience developing and delivering value-added communications
- success identifying and forecasting risk and growth opportunities
- confident, high energy, and self-motivated
- well-organized with high attention to detail
- track record of exceeding target KPIs
Benefits
- health insurance (medical, dental, vision)
- retirement savings plan
- paid time off
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Account Manager driving growth within Strategic Accounts for Datasite. Engaging with clients to enhance partnerships and achieve revenue targets while leveraging market knowledge.
Relationship Manager responsible for customer satisfaction and driving ROI for Grata's platform. Engage with clients and ensure high retention rates through effective management.
Account Manager leading growth initiatives within strategic accounts at Grata. Driving relationship building and sales for consulting services with investment firms and banks.
Account Representative I responsible for expanding business relationships with medium - sized accounts. Focused on customer satisfaction while developing new leads in the industrial sector.
Account Manager responsible for enterprise sales in IoT sector, expanding existing clients and developing new business opportunities in Japan.
Associate Territory Manager supporting sales team in achieving territory sales goals for Davol’s medical device portfolio. Responsible for customer engagement, product knowledge and administrative assistance.
Business Development Account Manager handling client relationships for data analytics and research at Euromonitor. Focused on renewing contracts and driving revenue growth in Western Europe.
Key Account Manager responsible for client relationship management, project onboarding, and sales opportunities in logistics software. Focus on sustainable solutions and process improvements.
Account Manager managing key client relationships and driving growth strategies at Fanatics Commerce. Focused on creating partnerships and executing integrated marketplace plans for sports merchandise.