Project Manager leading software development for veterinary solutions at IDEXX. Collaborating with teams to manage project timelines and deliverables while ensuring quality outcomes.
About the role
- Senior Technical Delivery Manager managing technical service delivery and client relationships at Datacom. Overseeing high-quality managed services and fostering a culture of continuous innovation.
Responsibilities
- Serving as the primary point of contact for all technical delivery commitments.
- Managing service delivery within your offering and resolving delivery issues.
- Building trust and strong relationships with clients, understanding their technical objectives and challenges.
- Driving productivity and efficiency by leveraging automation, analytics, and insights.
- Ensuring delivery assurance through quality processes and hands‑on leadership.
- Collaborating with internal capability and offering teams to bring innovation and value creation.
- Maintaining service quality and consistent excellence across the team.
- Leading, engaging, and developing your team to build high performance.
Requirements
- Proven experience in overseeing technical managed services delivery within the environment
- Extensive knowledge of architecture, configuration, customisation, and integration capabilities
- Strong leadership skills and experience leading technical teams
- Exemplary written and verbal communication skills
- Ability to manage competing priorities in complex environments
- Customer‑centric attitude, urgency, and a flexible, positive “can‑do” approach
- Background working with Microsoft technologies
- Experience leveraging automation and analytics to optimise service delivery
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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