Customer support specialist providing consultative service across various channels for agricultural clients. Handling client engagement and problem resolution in the digital agriculture journey.
About the role
- Product Specialist BDE for Datacom, supporting HPE products and driving customer success in tech solutions. Collaborating on product strategy and sales ideas for effective marketing.
Responsibilities
- Acting as the trusted advisor for all things HPE – From Servers to SANs to Edge Computing and GreenLake – You will be supported to champion these products and drive successful customer outcomes in a technical capacity.
- Assisting in the development of product strategies to drive success in the HPE Brand.
- Assisting in the development of sales ideas and promotional materials to support new and existing products.
- Ensuring all marketing support documentation is current and has received the appropriate compliance sign-off.
- Assisting in the development of regular product communications to customers and advisers.
- Determining appropriate procedures for all technologies and assist in all equipment configurations.
- Budgeting and forecasting, improving existing software capability, creating, managing and disbursing reports as required.
- Gathering, defining, and documenting customer requirements, deliveries, and outcomes, providing solution guidance.
Requirements
- At least 3 years of server & storage experience, preferably in the government & enterprise sales and solution design space
- A broad and deep understanding of technical infrastructure projects, operations and related technology dependencies.
- Proven ability to manage complex issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends
- The ability to interact, collaborate and network effectively with internal and external stakeholders
- Strong verbal and written communication skills with a wide variety of stakeholders.
- Existing HPE Sales & Solution architecture certifications are a plus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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