Provide prompt, accurate support to sales representative inquiries regarding special applications, systems, or pricing.
Analyze and propose modifications to current products and services to meet customer requirements.
Communicate with customers to evaluate and understand their needs.
Assess processes to meet those needs.
Process requests for modifications or options and other information not covered by published pricing.
Keep informed on new products and competitive models in the marketplace.
Prepare technical literature for internal and field application.
Conduct product training to sales representatives and customers.
Evaluate and propose improvements of product training processes.
Provide leadership and direction within sales and engineering organization.
Requirements
Bachelor’s degree in engineering or equivalent experience.
2+ years' related experience.
Strong computer skills including Microsoft Office, Adobe, and AutoCAD/3D Application experiences.
Experienced in blueprint and technical document review with ability to understand and read technical details from prints, drawings, and other documents.
Independent analysis and judgment skills, using prior experience and knowledge to resolve non-standard problems.
Preferred bilingual English/Spanish.
Work visa sponsorship is not available for this position.
Benefits
Multiple medical insurance plan options + dental and vision insurance.
401K retirement plan with employer match.
Paid time off and company paid holidays.
Paid sick time in accordance with the federal, state, and local law.
Tuition Reimbursement after 6 months of continuous service.
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