Field Application Engineer supporting pre-sales and technical validation for automation solutions at Universal Robots. Engaging in plant assessments and collaborating with sales teams in LATAM.
Responsibilities
Lead technical discovery activities such as plant assessments and Line Walks to identify automation opportunities and new automation projects.
Develop robotic automation concepts and support technical solution design for UR cobots and MiR AMRs.
Collaborate with distributors, integrators, and sales teams to validate applications, support solution design, and ensure successful deployments.
Support partners and customers with technical troubleshooting, diagnostics, and resolution of application issues through case management systems and technical portals.
Partner with service and support teams to assist in warranty cases, maintenance strategies, and technical escalations when required.
Build strong technical relationships with customers and partners while supporting demonstrations, technical workshops, and proof-of-concepts during the sales cycle.
Requirements
Bachelor’s degree in Mechatronics, Electrical, Mechanical, Robotics, related field OR experience in robotics or industrial automation.
English Proficiency.
3+ years of experience in: Robotics, industrial automation, application engineering, technical support, or system integration.
Experience diagnosing and troubleshooting robotic or automation applications.
Strong understanding of industrial automation systems, robotic integrations, and manufacturing processes.
Ability to support technical cases, service diagnostics, and warranty-related technical assessments.
Ability to communicate complex technical topics clearly to customers, partners, and internal teams.
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