Program Owner managing and supporting Intel's IDM 2.0 Acceleration strategy while driving global projects and stakeholder coordination. Requires advanced Excel skills and project management experience.
About the role
- Business Analyst providing client support in the wealth management sector at d1g1t. Engage with clients and oversee daily operations while contributing to software delivery and improvements.
Responsibilities
- Provide client support on most functional and data related matters
- Triage production support requests for pushing to the correct teams and action
- Provide subject matter expertise and support to the team on production client support
- Communicate with clients on their questions and issues
- Ability to be an escalation level for clients
- Oversee daily reconciliation process
- Participate in the software delivery process to d1g1t clients including testing, documenting system usage and operational processes and training users
- Help build the best possible experience for our clients
- In collaboration with the team, understand client current and future requirements
- Maintain knowledge base & internal documentation that would enable effective client support & improve client experience
- Act as a strategic partner to product teams
- Identify product requirements that would drive operational efficiencies
Requirements
- Undergraduate degree with a quantitative or business focus
- 2 - 5 years of relevant experience
- Previous client support experience required including experience answering and guiding client questions and concerns
- A strong preference for experience in financial services or investment management
- Ability to guide and support team members as needed
- Strong initiative and proactive problem solver
- Exceptional attention to detail and strong analytical skills are a must
- Strong communication and active listening skills
- Passionate about client success and supporting clients
- Strong interest in finance and wealth management space with the desire to learn
- An entrepreneurial and resourceful mindset with an ability and desire to make a difference
Benefits
- Competitive compensation package with bonus and comprehensive healthcare benefits
- Employee and Family Assistance Program
- Fitness and Wellness Credit
- Continuing Education Allowance
- Flexible hours and hybrid-work policy (2 days a week in the office)
- Ability to work abroad for up to 2 months in a year (some conditions apply)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
WebMethods Developer/Business Analyst shaping digital transformation in a financial group while developing and configuring webMethods - based middleware.
Business Analyst at Sicredi evolving credit products and improving finance solutions for cooperatives and associates. Collaborating with teams to enhance business processes and outcomes.
Senior Business Analyst focusing on Ariba tool adoption and procurement improvements at AIG. Engage with global stakeholders and offshore teams to enhance the Source to Pay strategy.
Management Analyst supporting Navy PNT operations through data analysis and problem - solving. Developing recommendations for the Government and preparing configuration reports based on operations.
Business Analyst supporting hospitality technology projects for Arctiq. Focus on documentation, project delivery, and stakeholder engagement for successful go - live readiness.
Senior Analyst accelerating Yum’s enterprise AI transformation by scaling AI literacy and partnering to automate workflows. Championing tools to enhance productivity and improve decision quality.
Business Analyst at EXL delivering solutions for insurance clients through data analysis and process optimization. Collaborating with teams to meet business requirements effectively.
Business Analyst role for digital projects at EXL, a leading data analytics and digital operations company. Responsibilities include analyzing business processes and supporting project implementation.
Alternatives Content Management Analyst developing and maintaining sales content for Mercer. Driving operational excellence and collaboration across teams with a hybrid work arrangement.