Sales Associate at CYBEX ensuring excellent customer satisfaction through high-quality brand experience. Contributing to store performance and actively engaging with the community.
Responsibilities
Ensure an exceptional level of customer satisfaction through a high-quality brand experience
Contribute to the store's continuous performance improvement
Proactively, productively and respectfully collaborate with team members to meet and exceed targets
Actively approach customers to promote and nurture the store community
Act as a role model in executing daily operational goals and priorities
Requirements
Sales experience in the luxury, premium or children's segment
Completed vocational training in retail, business/commerce, or equivalent
Excellent verbal and written communication skills in German and English
Passion for and interest in design and fashion
Energetic and positive presence
Flexibility, strong customer focus, and a hands-on mentality
Confident user of Microsoft Office and comfortable using point-of-sale (POS) systems
Benefits
Support in implementing initiatives to build and maintain a community
High-quality after-sales and additional retail services
Handling returns and exchanges in accordance with cash register and loss-prevention policies
Ensuring a high-quality, customer-friendly shopping experience
Opportunities for professional and personal growth and development
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