Hybrid Strategic Account Manager – CVS Media Exchange

Posted 2 weeks ago

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About the role

  • Strategic Account Manager responsible for guiding media strategies and performance at CVS Media Exchange. Leading campaign execution, analysis, and client engagement to drive revenue growth and satisfaction.

Responsibilities

  • Develop annual brand and media strategies aligned with advertiser goals and growth objectives
  • Create campaign strategies and audience targeting recommendations tailored to brand and product lines
  • Build strategic supplier growth proposals based on a deep understanding of supplier business goals and marketing objectives
  • Serve as the primary liaison for supplier communications, including feedback, approvals, and creative revisions
  • Maintain strong relationships with clients, managing day-to-day business and identifying opportunities to drive incremental revenue
  • Educate advertisers on performance metrics, insights, and optimization strategies to improve results
  • Lead campaign kick-offs, manage briefs, and confirm media planning details
  • Oversee campaign performance in collaboration with internal teams
  • Monitor campaign performance using KPIs and data-driven insights to optimize outcomes
  • Perform in-depth data analysis to deliver actionable insights and recommendations for short- and long-term media strategies
  • Collaborate with Insights and Strategy team to ensure reporting accuracy
  • Deliver campaign performance reports, conduct wrap-up calls, and finalize Campaign Performance Reviews (CPRs)
  • Work closely with sales, merchandising, and internal teams to drive strong results and advertiser satisfaction
  • Partner with campaign management, I&S, and billing teams to ensure seamless execution and accurate delivery
  • Support monthly billing processes and maintain Salesforce updates for campaign tracking

Requirements

  • 4+ years experience in account management, media planning, digital marketing, or retail media (CPG/retail preferred)
  • Proven ability to lead day-to-day client relationships and collaborate cross-functionally with internal teams to meet supplier needs
  • Experience developing media plan recommendations aligned with advertiser goals and performance objectives
  • Strong follow-through and accountability, ensuring seamless coordination across teams and timely execution of deliverables
  • Familiarity with advertising analytics, data platforms, and DMP technologies, paired with strong analytical and problem-solving capabilities
  • Resourceful and adaptable in navigating a large organization while thriving in a nimble, fast-moving environment
  • A collaborative team player with a proactive mindset and a willingness to contribute as a key individual contributor
  • Excellent written and verbal communication skills, including the ability to present clearly and effectively to internal stakeholders and external partners
  • Confident in escalating and presenting key issues to leadership with clarity and strategic insight
  • Strategic thinker with the ability to influence supplier investment and drive growth through CMX media solutions

Benefits

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Job title

Strategic Account Manager – CVS Media Exchange

Job type

Experience level

Mid levelSenior

Salary

$66,330 - $159,120 per year

Degree requirement

Bachelor's Degree

Location requirements

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