Business Technology Manager in Assurance Department at EisnerAmper. Collaborating on innovations in assurance processes and software tools to improve client service.
About the role
- Senior Manager of Product Operations for CVS Media Exchange overseeing product lifecycle management. Driving systems and frameworks for strong decision-making and operational rigor in a hybrid working environment.
Responsibilities
- Own and evolve CMX’s product lifecycle methodologies, standards, tooling, templates, and quality controls
- Ensure CMX-wide alignment on product discovery, development, GTM, launch, and post-launch monitoring, as well as product escalations
- Govern decision gates, readiness assessments, and portfolio-level quality metrics, serving as the record keeper for end-to-end product lifecycle compliance
- Maintain a single source of truth for CMX product portfolio health, including dashboards, insights, risks, and resource signals
- Proactively identify cross-team risks, dependencies, and bottlenecks, driving timely resolution
- Proactively communicate risks and bottlenecks to relevant cross-functional stakeholders and Leadership team
- Facilitate portfolio-wide operational cadences (Quarterly/Annual planning, resource reviews, decision forums, GTM sequencing)
- Partner with Product Directors, Engineering, Data, GTM, COEs, and Operations to ensure lifecycle adherence and scalable execution
- Ensure COE partners maintain documented GTM processes that align with CMX Product Operations standards
- Drive organizational adoption of lifecycle processes, templates, and operating mechanisms
- Develop training, guides, and communication plans to ensure consistent understanding across teams
- Mentor Product Operations Specialists; raise operational maturity across product teams
Requirements
- 7+ years of experience in product operations, program management, product management, or PMO in a technology, media, retail media, or digital product environment
- Demonstrated success leading complex cross-functional programs and governance processes
- Expertise in designing and optimizing product lifecycle frameworks and operational systems
- Strong communication skills across all levels, including executives; able to influence decisions without authority
- Proven ability to operate in fast-paced, ambiguous environments while maintaining clarity and structure
- Experience identifying and managing risks, escalations, and organizational dependencies
- Experience in Retail Media Networks, Ad Tech, or large-scale digital platform operations
- Familiarity with tools such as Jira, Confluence, Airtable, Asana, or other PLM toolsets
- Agile certification
- Bachelor’s degree or equivalent (HS Diploma and 4 years of experience) required
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
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