About the role

  • Veterinary Customer Service Representative at Monterey Animal Clinic responsible for greeting clients and scheduling appointments. Assisting veterinarians while ensuring pets receive the best care in a supportive environment.

Responsibilities

  • Greeting clients and their pets in a friendly and professional manner
  • Scheduling appointments and answering phone calls
  • Collecting and recording accurate client and pet information
  • Communicating effectively with clients regarding their pets' health and treatment plans
  • Assisting veterinarians and veterinary technicians as needed
  • Maintaining a clean and organized front office and waiting area

Requirements

  • High school diploma or equivalent
  • 1-2 years of experience in a customer service role, preferably in a veterinary clinic or animal-related field
  • Excellent verbal and written communication skills
  • Strong organizational and time management skills
  • Ability to work well in a fast-paced environment
  • Passion for working with animals and their owners
  • Basic knowledge of veterinary medical terminology and procedures.

Benefits

  • We offer a competitive salary
  • comprehensive benefits package
  • supportive work environment that fosters professional growth and development.

Job title

Veterinary Customer Service Representative

Job type

Experience level

JuniorMid level

Salary

$18 - $22 per hour

Degree requirement

High School Diploma

Location requirements

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