Subject matter expert responsible for management of supply chain compliance at Avnet. Overseeing trade compliance and regulations in the region with leadership responsibilities.
About the role
- Senior Operations Manager overseeing operational health and service delivery across four Florida offices. Leading people and driving operational excellence for Cushman & Wakefield's largest submarket.
Responsibilities
- Provide overall operational leadership for South Florida, ensuring consistent, high-quality execution and service delivery across all four offices.
- Serve as a strategic business partner to market leadership on operational priorities, organizational planning, service delivery, and office performance.
- Act as the primary escalation point for internal and external operational issues; drive timely resolution while strengthening root-cause prevention.
- Drive operational excellence initiatives, standardize best practices, and improve workflows across functions and locations.
- Lead, mentor, and develop a large, multi-site administrative/operations organization; set clear expectations and build strong accountability and performance routines.
- Foster a positive, inclusive, and high-engagement culture across offices; strengthen morale, collaboration, and cross-functional connectivity.
- Partner with HR on recruiting, onboarding, performance management, succession planning, and talent development for operations and support teams.
- Design/coordinate training and adoption programs for operational policies, procedures, tools, and service standards.
- Manage and influence financial operations including budgeting, forecasting, expense management, and financial modeling; identify trends and opportunities to improve performance and manage risk.
- Oversee AR/AP processing, vendor spend, purchasing controls, and expense tracking; ensure appropriate approvals and policy adherence.
- Support deal documentation, transaction expense reconciliation, and commission accounting workflows in partnership with Finance and business stakeholders.
- Oversee facilities and office services across all locations to ensure a consistent, professional workplace experience.
- Manage vendor relationships, contracts, service levels, and issue resolution; drive continuous improvement and cost effectiveness.
- Communicate with clarity and executive presence; translate priorities into action across diverse stakeholder groups.
Requirements
- Bachelor’s degree in Business Administration, Finance, Real Estate, or a related field preferred.
- 7+ years of progressive leadership experience in commercial real estate operations, business operations, logistics operations, or comparable multi-site operational leadership roles.
- 4+ years of people management experience leading 25+ direct reports (required).
- Demonstrated success leading multi-location operations and driving consistency, service delivery, and adoption of standards across distributed teams.
- Strong financial acumen; ability to analyze and interpret P&L statements and financial data; comfort with budgeting, forecasting, and business planning.
- High proficiency with Microsoft Office 365 (especially Excel), and experience leveraging CRM/analytics tools (e.g., Salesforce, Power BI) to drive operational insight and accountability.
- Project/process improvement experience; proven ability to simplify, scale, and operationalize workflows.
- PMP certification a plus.
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
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