About the role

  • Operations Specialist providing operational support to the President of Americas Retail Services at Cushman & Wakefield. Playing a critical role in coordinating the business activities across various teams.

Responsibilities

  • Provide operational support to the President of Americas Retail Services and the broader Retail Services leadership team
  • Serve as a key point of contact for clients and internal stakeholders, coordinating meetings and pitches, office visits, and material distribution
  • Partner with the events and marketing team to develop and execute client, PR and employee events
  • Maintain distribution lists, dashboards, and reporting tools to ensure accurate, real-time information sharing
  • Partner with Finance to manage event budgets including client parties, conventions, and conferences
  • Attend conferences across the U.S. to provide client/brokerage support
  • Build strong relationships across platforms to facilitate communication, problem-solving, and decision-making

Requirements

  • Bachelor’s degree or equivalent experience preferred
  • 5+ years of executive support or operations experience in a professional services or corporate environment
  • Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
  • Technical aptitude and ability to learn new tools such as Engage, Placer, and CRM platforms
  • Experience managing dashboards, data-driven reports, and operational tracking tools
  • Excellent project management, prioritization, and time management skills
  • Strategic thinker with the ability to anticipate needs and identify potential issues before they arise
  • Exceptional written and verbal communication skills, including experience preparing executive-level correspondence and presentations
  • High emotional intelligence, professional presence, and the ability to build trust with senior leaders and clients
  • Proven ability to maintain confidentiality, exercise discretion, and sound judgment

Benefits

  • health, vision, and dental insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • paid and unpaid time away from work

Job title

Operations Specialist

Job type

Experience level

Mid levelSenior

Salary

$85,000 - $100,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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