Operations Specialist providing operational support to the President of Americas Retail Services at Cushman & Wakefield. Playing a critical role in coordinating the business activities across various teams.
Responsibilities
Provide operational support to the President of Americas Retail Services and the broader Retail Services leadership team
Serve as a key point of contact for clients and internal stakeholders, coordinating meetings and pitches, office visits, and material distribution
Partner with the events and marketing team to develop and execute client, PR and employee events
Maintain distribution lists, dashboards, and reporting tools to ensure accurate, real-time information sharing
Partner with Finance to manage event budgets including client parties, conventions, and conferences
Attend conferences across the U.S. to provide client/brokerage support
Build strong relationships across platforms to facilitate communication, problem-solving, and decision-making
Requirements
Bachelor’s degree or equivalent experience preferred
5+ years of executive support or operations experience in a professional services or corporate environment
Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Technical aptitude and ability to learn new tools such as Engage, Placer, and CRM platforms
Experience managing dashboards, data-driven reports, and operational tracking tools
Excellent project management, prioritization, and time management skills
Strategic thinker with the ability to anticipate needs and identify potential issues before they arise
Exceptional written and verbal communication skills, including experience preparing executive-level correspondence and presentations
High emotional intelligence, professional presence, and the ability to build trust with senior leaders and clients
Proven ability to maintain confidentiality, exercise discretion, and sound judgment
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