Administration Manager at Coats managing daily operations, compliance, and service delivery in the textile industry. Responsible for safety, canteen, and transport operations management.
About the role
- Service Administrator at Cummins managing customer inquiries and leading technician team in Czech Republic. Providing technical support and ensuring service delivery standards are met.
Responsibilities
- Act as the primary point of contact for customers, managing inquiries via phone or in person and ensuring excellent service delivery.
- Lead and support a small team of technicians, coordinating daily tasks and ensuring efficient job scheduling and completion.
- Provide basic technical support and guidance to customers, addressing product or service-related queries effectively.
- Prepare and issue basic quotations, repair estimates, and work orders in line with company procedures.
- Analyze customer needs, gather relevant information, and develop appropriate repair plans and schedules in collaboration with the Service Supervisor or Team Lead.
- Monitor service performance to ensure established standards, KPIs, and productivity targets are consistently met.
- Maintain strong customer relationships by providing timely updates on repair status, explaining service charges, and resolving warranty or service concerns.
- Support workshop operations by managing documentation, tracking service progress, and assisting with administrative and coordination tasks as required.
Requirements
- Experience with leading team of techs.
- Powergen experience.
- Technical trade school/ vocational diploma or certification or equivalent experience required.
- Requires significant and/or in-depth knowledge obtained through specialized training.
- Native or fluent Czech speaker with good command of English for effective professional communication.
- Solid financial acumen with the ability to interpret and apply key financial indicators in business decision-making.
- Excellent communication and customer focus skills, with proven ability to build strong relationships and deliver customer-centric solutions.
Benefits
- Full time contract, hybrid in limited amounts.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Medical Imaging Patient Administration Assistant providing administrative support in Barwon Medical Imaging. Scheduling appointments, meeting and greeting patients, ensuring accurate billing and data entry process.
Senior Snowflake Architect designing and managing Snowflake data platform solutions at Zelis. Collaborating with teams & enabling data - driven analytics for healthcare finance transformation.
LMS Administrator managing training programs within EIT RawMaterials. Overseeing course management and learner support in a hybrid work environment.
Wealth Administration Associate supporting Wealth Advisors and Leadership team at NHTrust. Handling client inquiries and administrative tasks while maintaining client records and documents.
Administrative Assistant supporting front desk roles at Star Sleep & Wellness in DFW. Ensuring a positive first impression for patients with exceptional customer service and attention to detail.
NetSuite Administrator managing day - to - day NetSuite requests within S&S Activewear's Software Engineering department. Overseeing system configurations and supporting user issues related to NetSuite ERP.
Sales Administrator ensuring accurate processing of customer orders and deadlines while supporting sales engineers. Focused on quality and customer satisfaction within a hybrid work environment.
Administrator supporting the dynamic in - house marketing department at Environment Bank. Collaborating closely with the Head of Marketing and managing administrative tasks for campaigns.
Equity Plan Administrator responsible for managing Forbright Bank’s employee equity program administration and compliance. Collaborating with teams to ensure an excellent employee experience in equity compensation.