Claims Analyst managing and defining claims per company strategy. Ensuring optimal client service and quality standards while working in the insurance industry.
About the role
- Central Payments Analyst managing and distributing insurance payment funds across a network of collision repair shops to ensure timely payments. Collaborating with teams to enhance processing efficiency.
Responsibilities
- Process and issue weekly insurance payments (average $3MM and growing) sorting by location and claim number
- Issuing payments according to our network of 250+ collision centers including processing of all incoming and outgoing funds on Dynamics 365 and the financial institution
- Verify, confirm, and issue refund requests to insurance partners on an as-needed basis
- Assist in the testing and onboarding of new insurance partners to the Central Pay program
- Coordinate and assist with the collection of past due receivables of network locations from insurance partners
- Work with Field Operations and Insurance Relations teams to update and resolve deficiencies causing delays in insurance partner payments
- Maintain shop and insurer information in Dynamics 365 as well as the in-house developed platform for Central Pay processing
- Calculate and pay annual and quarterly insurance rebates to be paid per each insurer’s agreement
- Reconcile monthly and/or quarterly insurance payments and rebates general ledger accounts ensuring accuracy and completeness
- Create ad hoc accounts receivable reports as requested
- Act as key point of contact for inquiries from internal staff, licensees, and insurance partners regarding insurance payments
- Assist in setting policies and procedures in Insurance payment processes
- Continuously look at ways to improve and create efficiencies in processing insurance payment to manage future growth in the Central Pay program from insurance partners
- Maintain administrative material and lists (such as SOPs, store list, contact list for AR follow-up with insurance partners etc.)
- Other projects and responsibilities as assigned, including front desk duties.
Requirements
- Post-secondary education in accounting or related field, or relevant experience
- Minimum of 2+ years progressive accounting experience or similar experience
- Ideal candidate will have a basic knowledge of accounting
- This role is hybrid and based out of our corporate office in Oakville, Ontario which is open concept office, with the expectation of a minimum of 2-3 days per week working in-office
- Willingness to possibly travel throughout Canada and USA (less than 5% in a year)
- The ideal candidate will demonstrate excellence in:
- Strong attention to detail and accuracy
- Strong communication, critical thinking, and problem-solving skills
- Works well in a team environment as well as independently
- Proficiency (Intermediate - Excel) with MS Office programs specifically Excel accounting systems and ability to learn other applications quickly
- Knowledge of Dynamics 365 Accounting System is an asset
Benefits
- A dynamic and collaborative corporate environment
- Professional growth and development opportunities
- Competitive compensation, bonus and benefits package
- The chance to have a meaningful impact on a growing organization
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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