Supports the evaluation and enhancement of learning programs at Multiverse through data insights. Involves data preparation, program health analysis, and collaboration with stakeholders.
Responsibilities
Gather requirements from key stakeholders across Learning to identify core questions and utilise the appropriate data sources for ongoing analysis of our learning programs.
Support the business with bespoke reporting and data preparation for regulatory inspections (e.g., Ofsted) or custom client requests.
Utilize central Data and Insights self-serve capabilities to create visualisations that promote a data-driven culture within the learning team.
Use approved AI and analytical tooling to generate data views in Count and Metabase, running SQL queries to extract and analyze relevant data points from our data warehouse.
Conduct regular analysis on program health to report on current state against key metrics (e.g., retention, attainment, and achievement).
Perform reliability and validity analysis to provide recommendations to assessment design owners for data-backed improvements.
Support grading reliability analysis of assessments (AI and human-led) to monitor consistency and ensure unbiased performance across subgroups.
Use data to identify trends and anomalies, providing program owners with the evidence needed to improve metrics and build business cases for new initiatives.
Create clear data visualisations to feed insights into leadership forums, enabling informed decision-making regarding apprenticeship regulatory thresholds.
Prepare and provide structured data sets to the AI Learning Solutions Team to assist in the refinement of AI agent content and customisation.
Requirements
Technical Proficiency: Proven data analysis and visualization skills using tools such as Excel, PowerBI/Tableau, SQL, Python, or Looker.
Domain Knowledge: Experience or strong foundational knowledge in curriculum and assessment evaluation processes.
Contextual Experience: Familiarity with learner and customer experience metrics, ideally within a B2B environment.
Precision: A high degree of attention to detail and data integrity.
Curiosity: A strong interest in how data applications can improve the efficacy of AI in learning design.
Adaptability: Comfort working in a fast-paced environment; the ability to remain effective when faced with new challenges and to adapt as team processes evolve
Benefits
Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!
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