About the role

  • Supports the evaluation and enhancement of learning programs at Multiverse through data insights. Involves data preparation, program health analysis, and collaboration with stakeholders.

Responsibilities

  • Gather requirements from key stakeholders across Learning to identify core questions and utilise the appropriate data sources for ongoing analysis of our learning programs.
  • Support the business with bespoke reporting and data preparation for regulatory inspections (e.g., Ofsted) or custom client requests.
  • Utilize central Data and Insights self-serve capabilities to create visualisations that promote a data-driven culture within the learning team.
  • Use approved AI and analytical tooling to generate data views in Count and Metabase, running SQL queries to extract and analyze relevant data points from our data warehouse.
  • Conduct regular analysis on program health to report on current state against key metrics (e.g., retention, attainment, and achievement).
  • Perform reliability and validity analysis to provide recommendations to assessment design owners for data-backed improvements.
  • Support grading reliability analysis of assessments (AI and human-led) to monitor consistency and ensure unbiased performance across subgroups.
  • Use data to identify trends and anomalies, providing program owners with the evidence needed to improve metrics and build business cases for new initiatives.
  • Create clear data visualisations to feed insights into leadership forums, enabling informed decision-making regarding apprenticeship regulatory thresholds.
  • Prepare and provide structured data sets to the AI Learning Solutions Team to assist in the refinement of AI agent content and customisation.

Requirements

  • Technical Proficiency: Proven data analysis and visualization skills using tools such as Excel, PowerBI/Tableau, SQL, Python, or Looker.
  • Domain Knowledge: Experience or strong foundational knowledge in curriculum and assessment evaluation processes.
  • Contextual Experience: Familiarity with learner and customer experience metrics, ideally within a B2B environment.
  • Precision: A high degree of attention to detail and data integrity.
  • Curiosity: A strong interest in how data applications can improve the efficacy of AI in learning design.
  • Adaptability: Comfort working in a fast-paced environment; the ability to remain effective when faced with new challenges and to adapt as team processes evolve

Benefits

  • Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
  • Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
  • Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
  • Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
  • Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!

Job title

Health Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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