CSN Collision Centres safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like-new condition.
Since 2002, CSN has grown to become the leader in collision repair with over 200 collision repair centres across Canada.
www.collision.com

CSN Collision Centres

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recruitment

CSN Collision Centres is a leading provider of high-quality collision repair services across Canada. With over 200 locations, CSN Collision is recognized for its expert auto body repairs, scratch and dent repair, windshield and glass repair, and vehicle paint services. Known for its state-of-the-art equipment and highly trained technicians, CSN Collision delivers exceptional customer service and offers a National Lifetime Warranty on all repairs. The company is proud to have more OEM certifications than any other network in Canada, ensuring that they provide safe and reliable repairs for any make and model. Their commitment to customer satisfaction involves free contact-free estimates and 24-hour towing assistance, making them a top choice for collision repairs.

CSN Collision Centres safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like-new condition. Since 2002, CSN has grown to become the leader in collision repair with over 200 collision repair centres across Canada. www.collision.com

• Support full-cycle recruitment activities under the direction of the Recruitment Specialist and Director, People & Culture.
• Post job openings across multiple platforms and ensure postings are accurate, current, and aligned with job profiles.
• Assist with proactive sourcing through job boards, resumes databases, referrals, and pipelines.
• Conduct initial resume screening and pre-screening calls as assigned.
• Coordinate interview scheduling between candidates, hiring managers, and Recruitment Specialist.
• Maintain timely and professional communication with candidates throughout the recruitment process.
• Update and manage candidate records, notes, and workflows in Workable with accuracy and confidentiality.
• Support recruitment campaigns, referral initiatives, and hard-to-fill role outreach.
• Assist with preparation of offer letters and offer packages, following established guidelines.
• Support job fairs, recruitment events, and community outreach initiatives as required.
• Coordinate onboarding logistics for new hires in partnership with the Recruitment Specialist and HR team.
• Facilitate pre-employment requirements including background checks, employment eligibility documentation, and onboarding forms.
• Prepare new hire documentation, onboarding checklists, and welcome materials.
• Schedule orientations, first-day logistics, and system access in collaboration with IT and hiring managers.
• Serve as a friendly first point of contact for new hires, answering general onboarding-related questions.
• Track onboarding completion and follow up on outstanding requirements.
• Support monthly recruitment and onboarding reporting.
• Ensure recruitment files and employee records are complete, accurate, and confidential.
• Maintain templates, guides, and recruitment-related documentation.
• Provide administrative support on People & Culture projects as assigned.

Recruitment Associate

Recruitment Associate supporting recruitment and onboarding processes with CSN Collision Centres. Coordinating activities for a positive candidate and new hire experience across multiple locations.

onboarding-specialist

CSN Collision safely repairs more than 200,000 vehicles a year, helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned  to like new condition. Since 2002, CSN has grown to become the leader in collision repair,  with 350+ collision repair Centres across three countries (Canada, USA, Italy).

***Summary ***

CSN is seeking a high-potential, detail-oriented, hands-on, recruitment & onboarding specialist to be an efficient driver for full lifecycle recruiting. This individual will focus on the interview process, intentionally seeking diverse candidates. This individual will use our values and strive for greatness to guide and develop the next generation of employees. Reporting to the Director of People and Culture (P&C), the successful candidate must have experience with full-cycle recruitment and building the employer's brand, ensuring that CSN is positioned to attract, hire, and retain the next generation, who will contribute to the growth of our network.

***Primary Objectives of the Role: ***

Recruitment & Talent Acquisition

- Conduct full-cycle recruitment for corporate, shop, and U.S. locations.

- Develop and execute effective talent acquisition strategies to attract diverse, high-quality talent.

- Partner with hiring managers to define role requirements and update job descriptions.

- Develop targeted outreach campaigns for hard-to-fill roles.

- Leveraging social media, employee testimonials, and video content to showcase the CSN employer brand.

- Creating referral-driven hiring initiatives to engage current employees.

- Building passive-candidate pipelines through ongoing relationship development.

- Collaborate with trade schools, colleges, apprenticeship programs, and community organizations to build long-term talent pipelines; coordinate school visits, presentations, and partnership opportunities.

- Manage candidate flow and communication through Workable with accurate and timely documentation.

- Proactively source candidates using job boards, networking, pipelines, and recruitment events.

- Represent CSN Collision at job fairs and industry events.

- Conduct screening interviews and coordinate interviews with hiring managers.

- Provide structured feedback to candidates and hiring teams.

- Prepare and deliver offer letters, support negotiations, and guide candidates through acceptance.

- Create monthly recruitment and pipeline reports.

- Work with the Senior HR Generalist on recruitment and employee retention initiatives. **

Onboarding & Orientation

- Lead the full onboarding process and serve as the primary contact for all new hires.

- Conduct HR orientations covering policies, culture, and procedures.

- Coordinate pre-employment requirements (background checks, eligibility, tax forms, benefits paperwork).

- Prepare onboarding materials, new hire toolkits, and system access with IT and managers.

- Organize team introductions, tours, first-week schedules, and job-specific training.

- Maintain and update onboarding resources, handbooks, and training guides. **

People & Culture Support

- Assist the Senior Generalist, P&C with employee engagement initiatives, recognition programs, and culture-building activities.

- Support internal communications and content for People & Culture updates.

- Conduct the administration of employee benefits programs and respond to benefits inquiries.

- Maintain confidential employee records and personnel files.

- Deliver training to hiring managers on recruitment practices and ATS usage. **

Administrative Support on other projects as needed.



Recruitment and Onboarding Specialist

Recruitment & Onboarding Specialist at CSN Collision, focusing on full-cycle recruiting and onboarding processes. Building employer brand and enhancing the culture of CSN while managing talent acquisition initiatives.

analyst

• Process and issue weekly insurance payments (average $3MM and growing) sorting by location and claim number
• Issuing payments according to our network of 250+ collision centers including processing of all incoming and outgoing funds on Dynamics 365 and the financial institution
• Verify, confirm, and issue refund requests to insurance partners on an as-needed basis
• Assist in the testing and onboarding of new insurance partners to the Central Pay program
• Coordinate and assist with the collection of past due receivables of network locations from insurance partners
• Work with Field Operations and Insurance Relations teams to update and resolve deficiencies causing delays in insurance partner payments
• Maintain shop and insurer information in Dynamics 365 as well as the in-house developed platform for Central Pay processing
• Calculate and pay annual and quarterly insurance rebates to be paid per each insurer’s agreement
• Reconcile monthly and/or quarterly insurance payments and rebates general ledger accounts ensuring accuracy and completeness
• Create ad hoc accounts receivable reports as requested
• Act as key point of contact for inquiries from internal staff, licensees, and insurance partners regarding insurance payments
• Assist in setting policies and procedures in Insurance payment processes
• Continuously look at ways to improve and create efficiencies in processing insurance payment to manage future growth in the Central Pay program from insurance partners
• Maintain administrative material and lists (such as SOPs, store list, contact list for AR follow-up with insurance partners etc.)
• Other projects and responsibilities as assigned, including front desk duties.

Central Payments Analyst

Central Payments Analyst managing and distributing insurance payment funds across a network of collision repair shops to ensure timely payments. Collaborating with teams to enhance processing efficiency.

CSN Collision Centres

About the company

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3 jobs found

Recruitment Associate

CSN Collision Centres

Recruitment and Onboarding Specialist

CSN Collision Centres

Central Payments Analyst

CSN Collision Centres