Hybrid Sales Account Coordinator

at CSI DMC

• Job title: Sales Account Coordinator
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Washington, United States

About the role

• Account Coordinator supporting sales processes and administrative tasks in the DMC sector. Focused on client development, itinerary building, and event planning logistics.

Responsibilities

• Assist in the creation of proposals, presentations, customized sales and marketing materials and basic site itineraries using templates and existing resources.
• Assist in creating hotel specific marketing materials that support further growth in hotel-based lead generation, including but not limited to customized Destination Guides, One Page Hotel Sheets and One Page Décor Pages.
• Conduct research on venues, activities, and local offerings to support proposals and presentations.
• Help manage inventory of client and hotel gifts and assist with vendor communication as needed.
• Support coordination of internal events, such as hotel partner meetings or client happy hours.
• Participate in team meetings and training sessions to develop industry knowledge and skillsets.
• Monitor and report local market updates, such as hotel openings or venue changes.
• Maintain accurate business files and information for active and past programs.
• Perform additional administrative tasks and project-based support as assigned by the Director of Sales or Senior Director of Sales.

Requirements

• At least one year total work experience, preferably in hospitality.
• Minimum one year entry-level experience/internship in sales, events, hospitality, or customer service.
• Ability to manage multiple tasks/projects and work efficiently in a deadline-driven environment.
• Professional demeanor and collaborative approach to team-based work.
• Strong administrative and organizational skills with great attention to detail.
• Strong written and verbal communication skills.
• Willingness to learn about the destination management/events industry.
• Flexible schedule with availability to work occasional evenings or weekends if required for events.
• Proficiency in CRM systems, Microsoft Office (especially Outlook and PowerPoint), and Canva.

Benefits

• Attend and participate in training opportunities and seminars relevant to this position.
• Adhere to appropriate company operating procedures, benefit rules, employment, and safety policies/practices.