Director of Client Relationship Manager leading retail alternatives at financial services company. Ensuring client satisfaction and managing product adoption across teams and clients.
About the role
- Account Coordinator supporting sales processes and administrative tasks in the DMC sector. Focused on client development, itinerary building, and event planning logistics.
Responsibilities
- Assist in the creation of proposals, presentations, customized sales and marketing materials and basic site itineraries using templates and existing resources.
- Assist in creating hotel specific marketing materials that support further growth in hotel-based lead generation, including but not limited to customized Destination Guides, One Page Hotel Sheets and One Page Décor Pages.
- Conduct research on venues, activities, and local offerings to support proposals and presentations.
- Help manage inventory of client and hotel gifts and assist with vendor communication as needed.
- Support coordination of internal events, such as hotel partner meetings or client happy hours.
- Participate in team meetings and training sessions to develop industry knowledge and skillsets.
- Monitor and report local market updates, such as hotel openings or venue changes.
- Maintain accurate business files and information for active and past programs.
- Perform additional administrative tasks and project-based support as assigned by the Director of Sales or Senior Director of Sales.
Requirements
- At least one year total work experience, preferably in hospitality.
- Minimum one year entry-level experience/internship in sales, events, hospitality, or customer service.
- Ability to manage multiple tasks/projects and work efficiently in a deadline-driven environment.
- Professional demeanor and collaborative approach to team-based work.
- Strong administrative and organizational skills with great attention to detail.
- Strong written and verbal communication skills.
- Willingness to learn about the destination management/events industry.
- Flexible schedule with availability to work occasional evenings or weekends if required for events.
- Proficiency in CRM systems, Microsoft Office (especially Outlook and PowerPoint), and Canva.
Benefits
- Attend and participate in training opportunities and seminars relevant to this position.
- Adhere to appropriate company operating procedures, benefit rules, employment, and safety policies/practices.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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