Director leading merchandising strategy at Sur La Table, developing high-performing merchant teams and enhancing cross-channel growth strategies.
Responsibilities
Develop and own the long-range merchandising vision and seasonal strategies for assigned areas, aligned with company goals and customer insights.
Lead, mentor, and develop a team of merchants; provide clear goals, coaching, and feedback to build future leaders and bench strength.
Partner closely with Planning to deliver divisional sales, margin, and inventory goals across stores and e-commerce.
Use data and analytics to inform strategy, course-correct in season, and identify new growth opportunities.
Represent assigned departments in cross-functional forums and enterprise projects (omni-channel initiatives, private brand strategy, promotional planning, space and visual strategy, Go To Market (GTM) planning).
Contribute to strategic planning and manage key elements of the divisional P&L, including sales, markdowns, and vendor funding; identify risks and opportunities proactively.
Champion the smart use of AI and automation to improve merchant productivity to free the team up to spend more time on strategy, product and the customer.
Build and execute merchandise strategies across all channels, including: Assortment architecture and line planning.
Private brand vs. national brand mix, exclusivity strategies, and key item focus.
Seasonal “big ideas” and storytelling that differentiate Sur La Table in the market.
Partner with Planning on OTB, inventory flow, and markdown strategies to ensure healthy inventory and an on-brand, profitable assortment.
Lead pricing and promotion strategy for assigned areas; test and refine promotional offers based on performance.
Maintain a sharp view of the competitive landscape, emerging trends, and customer preferences to continually evolve the product mix.
Source and maintain relationships with high-quality, cost-effective vendors; negotiate pricing, terms, and exclusives to maximize profitability and supply reliability.
Leverage data insights to refine promotional, pricing, and inventory strategies.
Ensure a cohesive omni-channel experience by aligning assortments, pricing, and storytelling across stores, surlatable.com, and culinary programs.
Partner with Visual Merchandising and Creative to bring seasonal stories to life through in-store presentation, digital merchandising, photography, copy and packaging.
Collaborate with Marketing and Culinary on campaigns, events, and class tie-ins that showcase key products and drive engagement.
Requirements
8+ years of proven senior merchandising experience in a multi-location, multi-channel retail environment; at least 3-5 years leading merchants or category managers.
Experience managing a division or multiple categories with full accountability for sales, margin, and inventory.
Background in home, kitchen, tabletop, or hard goods strongly preferred; omni-channel experience required.
Demonstrated track record of:
Driving revenue growth and profitable category performance.
Developing and coaching merchandising talent.
Using data and analytics to inform decisions.
Strong strategic thinking and planning skills; able to zoom out on long-term direction and zoom in on in-season execution.
Excellent collaboration skills with a proven ability to influence cross-functional partners at all levels.
Strong negotiation skills and experience building successful vendor partnerships, including private brand / exclusive programs.
Curiosity and hands-on experience using modern AI tools to streamline work, analyze large data sets faster, and reimagine how merchandising work gets done – without needing to be a technologist.
High comfort with Microsoft Office (especially Excel and PowerPoint) and merchandising / planning tools.
Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.
Ability to travel domestically and internationally as needed.
Benefits
Executive Access: Work directly with brand CEOs and senior leadership, solving real business problems and earning mentorship from top operators.
AI-First Skill Building: Get hands-on with the most advanced AI tools in the market. From automation to prompt engineering, you’ll build a modern tech stack that sets you apart in any industry.
Accelerated Career Path: High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands.
Competitive benefits: Paid time off policies, 401(k)/RRSP match, medical/dental/vision and a variety of supplemental policies, and employee discounts at our portfolio companies.
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