Fleet Management Support Specialist driving end-user adoption of Crown InfoLink products. Supporting customers with training and implementation while analyzing data for improvements.
Responsibilities
Responsible for driving end-user adoption of Crown InfoLink products.
Helps customer develop and implement best practices and standard operating procedures.
Prepare internal and external customers for a successful implementation by planning, training and managing support service processes.
Develop and support the retail network to provide web-user and operator trainer training.
Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes.
Analyze Crown InfoLink data and make recommendations on action steps.
Participate in sales calls and demos to the extent that it relates to the after sale support.
Quote, sell, and provide Crown InfoLink support services.
Requirements
2-4 years related experience
Associate degree (Business)
Must have valid driving privileges
Extensive travel & overnight stays (over 20%)
Benefits
Health/Dental/Vision/Prescription Drug Plan
Flexible Benefits Plan
401K Retirement Savings Plan
Life and Disability Benefits
Paid Parental Leave
Paid Holidays
Paid Vacation
Tuition Reimbursement
Job title
Fleet Management Support Specialist – InfoLink Product
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