Director of Retail Operations at CROSSMARK responsible for retail process and team development. Ensuring operational performance and training for Retail Operations Managers in the company.
About the role
- Marketplace Platform Engineer maintaining CrowdStrike Store listings and integrations for customer experience enhancement. Collaborating with internal stakeholders and addressing support requests.
Responsibilities
- Work with internal stakeholders to create CrowdStrike module listings for customer trials and enhance the Store service in order to deliver new capabilities needed for these listings
- Gain experience collaborating with and supporting companies that are on the cutting edge of cybersecurity
- Respond to customer initiated support requests for Store trials and integrations through Logscale log analysis and Store service troubleshooting
- Participate in the planning and execution of the Store platform expansion with the Store Product Manager and peer platform engineering team
Requirements
- 2+ years of experience in a customer or partner facing support role
- A good working knowledge of 1 or more cloud platforms (AWS, GCP, etc.)
- Demonstrated coding skills in 1 or more languages such as Python, Ruby, Bash, Java, C#, or Go
- Knowledgeable and can effectively communicate API concepts with partners, such as REST, JSON, Oauth, GraphQL in support of their app implementation
- Passion and working knowledge of cyber security industry and segments (EDR/XDR, IOCs)
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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