Hybrid Senior Paid Media Account Manager

Posted 3 weeks ago

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About the role

  • Paid Media Senior Account Manager at Croud managing key accounts and teams in a hybrid model. Overseeing client strategies in PPC and Paid Social for optimal performance.

Responsibilities

  • You will serve as the internal and external day to day lead for your clients and team, acting as their trusted advisor and the ultimate authority on account performance.
  • You will directly manage and mold the next generation of Croud talent conducting 1:1s and performance reviews, ensuring your team of AMs and AEs is the highest-performing unit in the agency.
  • Run a tight ship by instilling rigorous pace, precision, and accountability across all daily workflows, budget pacing, and platform optimizations.
  • You will partner with the Paid AD and or the Strategy Director to create Account Development Plans (ADPs) that transform client business goals into industry leading roadmaps.
  • You will work with our media partners (Google, Microsoft, Meta, Pinterest, TikTok etc.) to understand and adopt new releases for your clients pushing the boundaries of what’s possible in-platform.
  • You will lead the 'Test & Learn' agenda, constantly hunting for new betas, techniques, products and platforms to keep your clients ahead of the competition.
  • You will work with our tech team to innovate ideas for new tools or find ways to enhance existing tools.
  • You will also ensure adoption of Croud’s tech stack across your team.
  • You will establish and enforce 'Gold Standard' processes for paid media, ensuring every penny of client spend is handled with total precision.
  • You will partner with your seniors to identify untapped revenue opportunities across your accounts and may also play a role in new business pitches when the agency needs your expertise.
  • You will be responsible for monitoring your own as well as your team's journals (time sheets) as well as account profitability and resource efficiency.

Requirements

  • You are a master of either PPC or Paid Social.
  • Confident Communicator: You are comfortable leading important client meetings and possess the gravitas to manage expectations, navigate difficult conversations, and influence others.
  • Solutions-Oriented Mindset: You have a proven ability to work to and meet simultaneous deadlines, working within a team to succeed even under pressure.
  • Data Literacy: An analytical mind capable of turning data into clear, actionable client narratives.
  • Leadership Presence: You won't just manage people, you’ll need to motivate and inspire.
  • Meticulous Standards: Do you have impeccable attention to detail? We’re looking for someone who takes pride in the accuracy and quality of their team's output.

Benefits

  • Paid sabbatical at 7 years with an option to take it unpaid at 5 years
  • 25 days holiday a year
  • Discretionary annual performance based incentive
  • Sale commission
  • Recruitment referrals bonus
  • Health & Wellbeing contribution
  • 2 Recharge Days each holiday year
  • Ride to Work scheme
  • Railcard Season Ticket loan
  • Home office chair and home office screen
  • Free fruit, breakfast cereals, snacks and tea & coffee in the office
  • Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
  • Life insurance and income protection
  • Medical Cash Plan
  • Pension
  • Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
  • IPA Membership
  • Peer to peer recognition scheme 'bonusly'
  • Team off-sites/regular socials
  • Year-round holiday parties
  • Flexible working options

Job title

Senior Paid Media Account Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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