Customer Service Representative responsible for managing customer relationships and processing requests. Collaborating with departments for efficient order handling and timely issue resolution.
About the role
- Customer Support Specialist for a leading tech company providing support to Dutch-speaking clients. Handling inquiries via phone, email, and chat while offering flexible work options in Athens.
Responsibilities
- Jij bent het eerste aanspreekpunt voor klanten via telefoon, e-mail en chat
- Werken vanuit het moderne kantoor in Athene, of volledig vanuit huis zolang je in Athene woont
Requirements
- Vloeiend Nederlands (gesproken & geschreven)
- Engels minimaal B2
- Basis computervaardigheden
- Klantgerichte houding en goede communicatieve skills
- Bereidheid om naar Athene te verhuizen en deze maand te starten
Benefits
- Prestatiebonus: +10% per maand
- Wettelijke toeslagen: Nachturen (22:00-06:00): +25% op basisuurloon
- Zondagen & feestdagen: +75% op basisuurloon
- Flexibele roterende shifts met 2 vrije dagen per week
- Relocatiepakket: Vliegticket (binnen de EU), 2 weken hotelaccommodatie, Airport pickup, Makelaarskosten gedekt, Hulp bij woning zoeken
- Extra expat support: Assistentie bij papierwerk, bankrekening en verzekering
- Betaalde training door gecertificeerde trainers
- Doorgroeimogelijkheden tot teamleider of supervisor binnen een internationaal team
- Gratis Griekse lessen
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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