Every company knows what they do, but few know why they really exist.
Creditas’ mission is well-defined: to enable what fulfils people by unleashing the potential of their assets.
At the moment, we work with home equity, auto equity, private payroll-deducted personal loans, and vehicle financing.
And we’re always researching innovative ways to help people reach new heights.
Limits isn’t a word we like.
It’s our culture to go further, think differently, educate people, and grow exponentially.
We’re a technology company focused on people.
And that’s what we’ll always be.
If you also have this energy, come chat with us.

Creditas

Browse and apply for open jobs at Creditas.

customer-support

<Creditas> is a Brazilian digital lending and financial services platform that provides secured loans (home and auto equity), private payroll-deductible loans, vehicle and mortgage financing, and a range of insurance products. The company also offers corporate benefits (salary advances, flexible benefits cards, financial education), partner APIs and a mobile app, and operates as a banking correspondent and a Sociedade de Crédito Direto to facilitate credit and financing solutions. Creditas focuses on lower-cost, longer-term credit and digital-first customer experiences.

Every company knows what they do, but few know why they really exist.
Creditas’ mission is well-defined: to enable what fulfils people by unleashing the potential of their assets.

At the moment, we work with home equity, auto equity, private payroll-deducted personal loans, and vehicle financing. And we’re always researching innovative ways to help people reach new heights.

Limits isn’t a word we like. It’s our culture to go further, think differently, educate people, and grow exponentially.

We’re a technology company focused on people. And that’s what we’ll always be. If you also have this energy, come chat with us.

• Apoiar nas atividades administrativas e operacionais do time de Customer Experience;
• Auxiliar na organização de escalas das Pessoas Consultoras de Experiência do Cliente, atualização de planilhas e acompanhamento de informações;
• Tratar chamados e atualizar bases de dados, preservando a precisão nas informações compartilhadas;
• Apoiar na extração e consolidação de relatórios para acompanhamento de resultados;
• Colaborar com o monitoramento de filas e fluxos de atendimento, sinalizando ajustes quando necessário;
• Contribuir com a organização dos processos internos e melhoria contínua das rotinas da área.

Jovem Aprendiz – Customer Experience

Customer Experience Apprentice supporting administrative tasks in a leading online brokerage in Brazil. Engaging with various departments and enhancing customer experience.

full-stack-engineer

• Atuar como a principal referência técnica para as pessoas do time, elevando a barra técnica das discussões e promovendo a melhoria contínua na execução das iniciativas de segurança; Guiar a evolução contínua da estratégia de Application Security, direcionando o time sobre melhores formas de fortalecer a segurança no ciclo de vida de desenvolvimento, de forma harmônica com práticas de desenvolvimento ágil e continuous delivery;
• Direcionar a estratégia de Segurança Defensiva, revisando continuamente a seleção de ferramentas e práticas da Creditas, para que proporcionem capacidades de resposta e detecção de incidentes adequadas ao momento da empresa;
• Elevar a maturidade dos processos de tomada de decisão em segurança, garantindo que as orientações para o negócio sejam consistentes, bem fundamentadas e alinhadas aos riscos;
• Ser a voz de segurança em discussões de arquitetura, colaborando com lideranças de engenharia, infraestrutura e outros especialistas de segurança para garantir que a arquitetura alto nível da empresa seja pensada com segurança desde sua concepção;
• Conectar a estratégia de segurança com os objetivos de negócio, traduzindo o cenário de ameaças e as tendências de mercado em recomendações práticas e estratégicas para a liderança da Creditas.

Principal Engineer

Principal Engineer focused on elevating technical discussions in security at Creditas. Guiding Application Security strategies and connecting security with business objectives.

security-engineer

• Work hands-on to implement, operate and evolve defensive security controls, focusing on endpoints (Windows, Mac, Linux);
• Conduct detection and incident response activities, including technical analysis and defining containment and remediation plans;
• Operate and maintain DLP, SWG, antivirus and EDR solutions;
• Support the definition and implementation of security baselines in workplace environments;
• Collaborate with internal service desk and access management teams to reinforce security practices, prioritizing automation and scalability;
• Participate in the development and maintenance of operational security playbooks, metrics (KPIs) and risk indicators;
• Evaluate new technologies and propose solutions to strengthen the company's security posture;
• Support audit and compliance processes, when applicable, ensuring alignment with relevant standards and frameworks (ISO 27001, NIST, SOC 2, among others).

Staff Security Engineer

Staff Security Engineer responsible for implementing defensive security controls at Creditas. Joining a team focused on protecting clients through technological solutions.

sales

• Transmission Analysis and Handling: Execute the process of transmitting proposals to the insurer;
• Customer Service: Clarify doubts, inform clients, and manage transmission procedures via phone, WhatsApp and email;
• Recording Information in the System: Manually transfer client data from our system to the insurer;
• Communication with Insurers;
• Cross-functional Communication: Coordinate with consultants and analysts from other areas to ensure transmissions occur as expected.

Junior After-Sales Analyst – Transmission, Insurance

Junior After Sales Analyst managing transmission processes for insurance proposals at Creditas. Ensuring efficient client communication and operational support in São Paulo.

• Lead the development team, ensuring alignment between deliveries, projects and the needs of the business unit;
• Direct efforts to achieve key objectives, ensure quality and secure the team's deliveries;
• Ensure the roadmap is being followed, identifying and resolving impediments quickly;
• Lead agile ceremonies and necessary rituals to maintain delivery cadence;
• Understand the customer's/user's perspective and ensure issues are addressed effectively;
• Monitor and improve metrics such as mean time to recovery, lead time, productivity, team efficiency and effectiveness;
• Support the Manager in hiring, promotions, salary adjustments, etc.;
• Report initiative status and updates to different hierarchical levels, ensuring visibility on progress, impediments and action plans;
• Develop the team's soft and hard skills and lead knowledge management practices;
• Recommend appropriate team training focused on technical capabilities and engagement;
• Manage conflicts assertively, ensuring team harmony and continuity of deliveries;
• Work in an agile, metrics- and results-driven environment;
• Promote proactivity and autonomy, encouraging the team to anticipate problems and needs, seeking solutions before challenges arise;
• Diagnose problems and anticipate solutions, ensuring best practices and delivery security;
• Manage vendors and incidents, aiming to optimize processes and minimize failures.

Engineering Lead – Affirmative Action for People with Disabilities

Lead an agile development team focused on quality, delivery cadence and continuous improvement.
Coach and develop engineers, drive technical decisions and ensure alignment with business objectives.

collections

• Fazer a gestão da carteira de cobrança (primeira fase), realizando a cobrança direta aos clientes Creditas do produto de Auto
• Realizar a cobrança dos clientes da carteira, buscando entender o motivo de atraso de clientes para propor soluções efetivas para a inadimplência
• Ter comunicação de forma personalizada, empática, consultiva, informativa e completa com clientes, buscando oferecer a melhor experiência durante a cobrança
• Prestar atendimento e esclarecer as dúvidas que clientes apresentarem sobre o produto e sobre o processo através de e-mail, telefone (discador), chat e WhatsApp
• Atuar no relacionamento pós-venda, cobrança, envio de boleto, recálculo de parcelas e demais atividades relacionadas à jornada do cliente

Pessoa Consultora de Cobrança Júnior

Junior Collections Specialist managing auto loan collections at Creditas. Handle high-volume customer contact via phone, email, chat and WhatsApp to reduce delinquency.

Every company knows what they do, but few know why they really exist. Creditas’ mission is well-defined: to enable what fulfils people by unleashing the potential of their assets. At the moment, we work with home equity, auto equity, private payroll-deducted personal loans, and vehicle financing. And we’re always researching innovative ways to help people reach new heights. Limits isn’t a word we like. It’s our culture to go further, think differently, educate people, and grow exponentially. We’re a technology company focused on people. And that’s what we’ll always be. If you also have this energy, come chat with us.

Creditas

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