Application Support Engineer at evoke monitoring production systems and troubleshooting issues in a hybrid role. Collaborating with Operations and Development teams in a dynamic environment.
About the role
- Application Engineer responsible for administration and development of Automic Automation solutions for banking. Collaborating for innovative financial services at Creditplus Bank.
Responsibilities
- Independent and meticulous administration, monitoring and further development of our Automic Automation platform for critical banking processes
- Design and development of simple to complex workflows and reliable automation solutions for bank-specific processes
- Analysis, design and implementation of automation workflows
- Proactively ensure system stability (monitoring), performance and availability
- Improve system integration (e.g., job monitoring and alerting)
- Change management: planning, implementation and documentation of system changes
- Independent fault analysis, troubleshooting and incident management
- Creation of technical concepts, system documentation and operating manuals, and conducting document reviews
Requirements
- Degree in Computer Science, Business Informatics or a comparable qualification with relevant professional experience
- Certifications such as ITIL v4, ISTQB, Microsoft, Oracle are desirable
- Several years of experience in administration of automation platforms and/or workflow development (ideally in the banking sector and with Automic Automation (UC4)), and solid experience with Linux servers and interface technologies
- Solid experience in project work and regulatory requirements (BAIT, MaRisk, GDPR)
- Good knowledge of databases (SQL, especially Oracle), scripting (shell scripting, PowerShell, and optionally Python)
- Independent, conscientious and reliable working style
- Solution-oriented and strategic thinking and approach
- Excellent German and good English skills
Benefits
- 30 days' vacation plus the two additional company holidays on December 24 and 31
- Vacation pay and Christmas bonus
- Annual bonus
- Employer contributions to capital-forming savings plans (Vermögenswirksame Leistungen)
- Company pension scheme
- Employee participation in shares at preferential rates
- Flexible working hours with an attractive flexitime model and up to 60% remote work
- Wide range of training and development opportunities
- Health: support for physical and mental wellbeing with health programs
- Free access to the on-site gym
- Numerous CSR projects to promote community and social engagement
- Assistance in finding childcare services in cooperation with pme Familienservice
- Employee events
- Bicycle leasing
- Employee loans
- Corporate benefits program
- Free water and coffee
- Subsidy for the Deutschlandticket (public transport pass)
- Employee referral program
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