Technical Contact for Test and Design engineers at Tenneco translating customer requirements into product requirements. Leading projects from start through product launch while ensuring compliance with safety requirements.
About the role
- Technical liaison for valued customers in the beverage-focused application engineering role. Support sales and provide solutions while traveling to customer sites across North America.
Responsibilities
- Serve as the technical liaison for valued customers and support sales in project discussions
- Translate customer drawings and specifications into product solutions
- Create quote and selection tools, technical sales documents & presentations
- Travel to customer and distributor sites to introduce new products and troubleshoot installations
- Handle technical complaints and recommend product selections
- Engage with end users and OEMs to create novel solutions in the beverage market
- Participate in exhibitions and trade shows as necessary
- Support plant operations with cost-saving initiatives and a continuous improvement culture
Requirements
- Bachelor’s degree in a technical discipline and/or 3-years + of equivalent, related experience
- Demonstrated organizational skills with an emphasis on details and documentation
- Ability to travel and work at a customer site for extended periods of time
- Strong relationship and team-building skills, including conflict resolution
- Eager to learn and look beyond the main question when communicating with customers
- Must be a customer-facing contact who can quickly react to claims and requests
- Cooperate with sales colleagues and specialists and engage with global engineering team
- Proficient in Microsoft Office applications, Teams, One Drive/Sharepoint, Salesforce
- Past SAP or Oracle experience is a plus!
- Fluent in English (written and spoken) – basic proficiency in at least one other language.
Benefits
- Medical, Dental, Vision and Prescription Drug Coverage
- Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
- Paid Time Off and Holidays
- 401k Retirement Plan with Matching Employer Contributions
- Life and Accidental Death & Dismemberment (AD&D) Insurance
- Paid Leaves
- Tuition Assistance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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