Client Service Desk Mitarbeiter providing 1st and 2nd Level IT support and infrastructure management. Collaborating with international clients and actively working on exciting IT projects.
About the role
- Sr Fleet Client Services Specialist managing maintenance transactions and providing customer service at Cox Fleet. Handling scheduling and documentation in fleet maintenance operations.
Responsibilities
- Managing the follow up maintenance transactions lifecycle from origination until the customer unit is in control/custody of the repair technician
- Timely and accurate documentation and notation in all Cox Fleet systems
- Providing excellent customer service for all internal and external customer calls
- Obtain customers' approval for all repairs and services to be performed
- Proactively contact customers to schedule preventative maintenance at regular intervals
- Partner and communicate consistently with Field Operations to schedule the right technicians to accounts
Requirements
- High School Diploma/GED and 5 years’ experience in a related field
- Combination of any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years’ experience, or 7 years’ experience in a related field
- Excellent verbal and written communication skills
- Proven track record to collaborate cross-functionally
- Strong Excel and data entry skills
- Common knowledge of the trucking industry
Benefits
- Employees are eligible to receive a minimum of 6.67 hours of paid time off every month
- Seven paid holidays throughout the calendar year
- Additional paid time off in the form of bereavement leave
- Time off to vote
- Jury duty leave
- Volunteer time off
- Military leave
- Parental leave
- Health care insurance (medical, dental, vision)
- Retirement planning (401(k))
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Clinic Co - Ordinator at Audika providing customer service and support in hearing clinics. Engaging with clients and managing clinic operations to enhance their hearing experience.
Client Services Manager overseeing complex client relationships and success at Chumash Casino Resort. Leading service standards and providing mentorship in a gaming and hospitality environment.
Senior Client Services Manager at Azerion ensuring client satisfaction and managing high - priority accounts while delivering digital advertising solutions. Overseeing relationships, campaign execution, and revenue growth strategies.
Junior Berater*in Media Insights & Client Service bei pilot Hamburg. Erstellung von Reportings und Analysen zur TV - und Onlinenutzung mit enger Zusammenarbeit mit Kunden.
Client Service Specialist providing Level 2 phone and ticket support for SMB merchant clients. Handling client issues and collaborating with internal teams in a call center environment.
Client Service Vice President handling asset manager relationships at State Street. Overseeing client service delivery and resolving issues with key clients for effective communication and relationship management.
Client Support Advocate providing first - line support for insurance clients at Milliman IntelliScript. Collaborating with clients to resolve technical issues and improve support documentation.
Client Support Coordinator supporting BDC clients and account managers in St - Leonard. Delivering outstanding service while performing administrative tasks and participating in marketing efforts.
Tax Manager overseeing multiple client engagements and reviewing complex returns at EisnerAmper. Responsible for mentoring staff and building client relationships in the Private Client Services practice.