Learning & Development Coach responsible for training and development in warehouse operations. Engaging training programs and coaching for operational performance and compliance.
About the role
- Learning and Development Consultant serving as strategic advisor for consulting teams in developing effective learning strategies and solutions. Applying data-informed decision-making to enhance professional development initiatives.
Responsibilities
- Builds and maintains collaborative partnerships with Consulting leaders to identify individual, team, and cohort-level learning solutions that improve performance and effectiveness.
- Serves as a trusted advisor on behavioral change and learning design.
- Conducts comprehensive needs assessments and root cause analyses using data, stakeholder input, and firm context to ensure learning solutions address business need.
- Defines the strategic framework and directs the development of key learning solutions, including workshops, cohort-based programs, blended learning, and experiential development that aligns with Consulting competencies, career pathways, and firm strategy.
- Owns learning programs from initial concept through post-program evaluation. Defines clear success measures and intended outcomes, while proactively leading iterative improvements.
- Partners closely with Learning colleagues to ensure seamless program delivery.
- Leads and facilitates learning programs and workshops, both virtual and in-person, ensuring consistent application of firm-wide learning models and tools.
- Applies performance data and analytics to inform learning recommendations and partners with Learning and Development colleagues to report on program impact and ROI.
Requirements
- 5+ years of relevant professional experience in Learning & Development, Organizational Development, or Management Consulting
- Professional services experience highly preferred.
- Facilitation experience is required.
- Project management experience required.
- Strong analytical skills with the ability to use data to tell a story and advocate for strategic shifts in learning design or approach.
- Self-motivated and strong work-ethic.
- Thrives in a fast-paced environment. Successfully able to juggle multiple competing tasks and demands, establishes priorities and meets deadlines.
- Strong team player. Highly adaptable and collaborates effectively with others.
- Highly developed interpersonal skills and capable of handling sensitive and confidential situations.
- Exceptional attention to detail and organization skills.
- Bachelor’s degree required, or equivalent combination of education and experience.
Benefits
- competitive market base salary
- annual performance bonus
- comprehensive benefits such as flexible options for healthcare
- paid time off
- retirement savings
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