CI
CinemarkCall Center Representative
Guest Services Agent at Cinemark answering inbound calls and assisting customers with various inquiries. Aiming for high guest satisfaction through effective communication and problem - solving skills.
About the role
- Orientar ou esclarecer dúvidas de beneficiários e rede credenciada;
- Emitir guia de autorização de procedimentos médicos e odontológicos;
- Realizar captura de vaga e intermediar a transferência hospitalar de pacientes;
- Realizar demais atividades pertinentes ao cargo.
Requirements
- Experiência com atendimento ao público em serviço de saúde que atendam plano de saúde
- Conhecimento em tabela de procedimentos médicos/odontológicos e padrão TISS (troca de informação em saúde suplementar) será o diferencial
- Conhecimento básico em pacote office
- Disponibilidade para atuação em escala de plantão noturno em home office, nos finais de semana e feriados
- Ensino Médio
Benefits
- Adiantamento de salário
- Assistência médica
- Assistência odontológica
- Auxílio creche
- Ginástica laboral
- Vale alimentação
- Vale refeição
- Vale transporte
- Gympass
- Seguro de vida
- Vale de Natal
- Plano de Saúde
- Plano Odontológico
- Telepsicologia
- Auxílio Creche
- Adicional de 56,67(por cento) do valor de férias
- Day Off de Aniversário
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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