Atendente de Call Center orientando beneficiários e intermediar transferências hospitalares. Buscamos pessoas proativas e detalhistas para compor nossa equipe na Copass Saúde.
Responsibilities
Orientar ou esclarecer dúvidas de beneficiários e rede credenciada;
Emitir guia de autorização de procedimentos médicos e odontológicos;
Realizar captura de vaga e intermediar a transferência hospitalar de pacientes;
Realizar demais atividades pertinentes ao cargo.
Requirements
Experiência com atendimento ao público em serviço de saúde que atendam plano de saúde
Conhecimento em tabela de procedimentos médicos/odontológicos e padrão TISS (troca de informação em saúde suplementar) será o diferencial
Conhecimento básico em pacote office
Disponibilidade para atuação em escala de plantão noturno em home office, nos finais de semana e feriados
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