Entry-level Product Operations Specialist in Zurich supporting product and engineering teams with AI tools. Collaborating with stakeholders and improving operational workflows in a hybrid environment.
Responsibilities
Single Point of Contact for inbound user queries
AI-Assisted Support & Triage
Subject-matter Expert for relevant tools
Feedback Curation & Product Insight
Operational Product Tasks and Enablement
Knowledge and Self-Serve Content Ownership
Cross-functional Collaboration
Requirements
Recently finished a Bachelor or a commercial apprenticeship combined with further training in business
Strong interest in product and user mindset
AI-native and automation-first mindset
Comfortable in working in a fast-changing environment
Fluency in both German and English
Nice-to-have: familiarity with basic analytics or diagnostic tools
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