Briefing Analyst handling contract administration and auditing responsibilities for Booz Allen. Collaborating with clients and internal teams to ensure effective service delivery, while maintaining compliance with contractual terms.
About the role
- Credit Analyst supporting Large Alliance customer accounts at Irby Utilities. Responsible for compliance, account reconciliation, and internal collaboration.
Responsibilities
- Support the administration of Large Alliance customer accounts, including contract tracking, documentation, and compliance monitoring.
- Participate in recurring account reviews to ensure customers are operating within approved contractual parameters.
- Perform daily reconciliation of Large Alliance accounts, including: Collection of past-due balances in accordance with company credit policy.
- Research and resolution of discrepancies related to pricing, quantities, freight, and billing errors.
- Management of receiving disputes, including proof of delivery and estimated delivery documentation.
- Resolution of unapplied or unreconciled customer payments.
- Enter, update, and maintain customer data within customer portals to support accurate and timely payment processing.
- Resolve open credit balances associated with unclaimed property audit.
- Assist with customer contract audits and provide supporting documentation as required.
- Collaborate with internal teams to support EDI processes, web-based platforms, and loaded pricing structures.
- Support customer account and job setup activities, including: Understanding customer maintenance configurations and system parameters.
- Ensuring required documentation is received to support job account requests and protect lien and bond rights.
- Provide sales tax support in daily operations, including: Applying knowledge of state and local sales tax laws.
- Investigating taxability and exemption issues raised by customers or internal teams.
- Responding to tax-related correspondence and conducting research as needed.
- Updating customer sales tax profiles and imaging taxable and non-taxable documentation for audit retention.
- Processing tax adjustments and corrections on customer invoices.
- Responding to internal and external requests for tax exemption certificates.
- May be required to perform other related duties as assigned by management.
Requirements
- Excellent written and verbal communication skills
- Strong customer service orientation
- Proficiency in Microsoft Word and Excel
- Strong attention to detail and organizational skills
- Ability to work independently and collaboratively in a team environment
- Associate or bachelor’s degree in finance, Accounting, Business, or a related field or three to five years related experience and/or training; or equivalent combination of education and experience
- Working knowledge of state and local sales tax laws.
- Prior experience in credit, accounts receivable, contract administration, or utility customers.
Benefits
- 401K Plan
- Competitive Medical Plans (medical, dental, and vision)
- Paid Time Off
- Paid Company Holidays
- Floating Holiday
- On Demand Pay
- Flexible Spending Accounts (Health and Dependent Care)
- Employee Assistance Program
- Tuition Reimbursement
- Employee Discounts
- Long-term and Short-term Disability
- Life Insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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