Branch Manager directing sales activities, managing customer relations, and supervising operations in an electrical supply company. Ensuring compliance with company policies and promoting a positive work environment.
Responsibilities
Responsible for direct or indirect supervision of all departments
Directs the sales activities of the branch and sales team
Develops and maintains customer relations with “whatever it takes” service
Oversees decision making and resolution of customer complaints ensuring proper handling, timely solution and positive customer experience
Follows company credit and return policies
Promotes and supports company-wide product promotions
Cooperates with vendors, manufacturers and co-workers to build a team approach
Develops and maintains professional relationship with vendors and other business partners
Evaluates employee performance following company procedures
Enforces company policies and applies appropriate employee counseling and discipline
Reviews employee timecards weekly and approves them for processing
Represents the company’s interest positively and professionally
Maintains building interior/exterior, vehicles and equipment
Creates and maintains a safe working environment for employees
Responsible for safeguarding assets of the branch
Requirements
Four-year college degree preferred
Minimum of 2-year associates degree or equivalent from a college or technical school
Minimum of 4 years of industry related experience (product, sales, purchasing, project or operations)
Previous management or supervisory experience preferred
Must hold a valid driver’s license and maintain acceptable driver history and insurance coverage
Knowledge of electrical products and applications
Skilled in selling products & services, negotiating sales, pricing and terms
Ability to effectively communicate information and present ideas and solutions to customer
Ability to add, subtract, multiply and divide units of measure, using whole numbers, common fractions, and decimals as well as calculate figures, such as discounts, percentages, and commissions
Possess strong customer service and communication skills
Strong work ethic including organizational skills with the ability to prioritize multiple tasks
Maintain confidentiality of sensitive business information in an honest and ethical manner
Attitude and knowledge of safety in working environment
Benefits
Healthcare plans
Dental & vision
Paid time off
Paid parental leave
401(k) retirement savings with company match
Professional and personal development programs
Opportunity to become a shareholder
Employer-paid short- and long-term disability
Employer-paid life insurance for spouse and dependents
Case Manager in Housing Support Program helping homeless families transition to self - sufficiency. Providing life skills and case management services to support clients' needs.
Senior Manager Delivery Management driving delivery in Lloyds Banking Group's Sustainability Team. Leading design and implementation of automated programme delivery approach.
Senior Manager designing and delivering operating model change for Lloyds Banking Group. Leading cross - functional initiatives and influencing senior stakeholders while managing multiple projects.
Proposition Manager in the Longstanding Proposition Team developing and delivering product simplification for Longstanding customers. Collaborating with stakeholders for compliance and customer outcomes.
Gerente Trading Derivativos developing trading and hedge strategies for Ipiranga's oil derivatives. Managing risks and ensuring compliance in a dynamic market environment.
MEL Officer for the Near East Foundation coordinating data collection and project evaluation in Morocco. Ensuring adherence to donor standards and quality reporting on project progress.
Global Loyalty Manager strategically managing customer loyalty programs under the Schaeffler REPXPERT brand. Leading projects and fostering virtual teams across regions for program success.
Delivery Manager overseeing project delivery and customer satisfaction in mainframe technology at ECCOX. Collaborating with teams to ensure adherence to SLAs and quality standards.
Manager handling client needs and establishing communication frameworks at PayPal. Leading initiatives to enhance merchant satisfaction and service effectiveness.