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Ninox SoftwareWerkstudent IT Support – 20 Wochenstunden
Working student in IT Support managing 1st and 2nd level support for internal IT systems. Collaborating on exciting IT projects and assisting with user management and documentation.
About the role
- Responsible for the day-to-day operation of the information systems help desk
- Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment and software
- Investigate user problems and identify their source, determine possible solutions, test and implement solutions
- Maintain security updates on all applicable systems
- Coordinate with vendors to achieve operational objectives
- Manage multiple IT projects simultaneously
- Install, configure and maintain personal computers, servers, networking equipment, etc.
- Implement network security solutions, file permissions, software deployment, file system integrity, and account maintenance
- Maintain accurate and up to date documentation, deliver technical and instructive training to staff; other duties as assigned
- Maintain up-to-date knowledge of computing, software, hardware, and peripheral equipment
- Communicate technical information to non-technical employees
Requirements
- Undergraduate degree in Computer Science, Management of Information Systems, Business or a related field or 6 years’ direct, relevant experience in Information Technology Support role to provide a comparable background
- Minimum of 1-3 years' experience in Information Technology Support
- Knowledge of Microsoft Windows 10, networking fundamentals, file system permissions, Microsoft Windows Server, Microsoft SQL Server, Microsoft 365, McAfee Anti-virus, Microsoft Visio, Microsoft Project, System Center Configuration Manager, Intune, Remote Desktop Services, Active Directory Design and Administration, Microsoft Exchange Administration, Microsoft Office Applications, PowerShell, and Group Policy Administration.
- Exemplifies Cook MyoSite Core Values
- Maintain regular and punctual attendance
- Ability to work in collaborative and independent work situations and environments with minimal supervision
- Must have effective verbal, written and interpersonal skills
- Strong interpersonal skills resulting in exceptional rapport with people.
Benefits
- Must maintain company quality and safety standards
- Opportunity to grow your potential
- Ignite your passion and define your purpose
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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