Senior Service Delivery Manager at Conscia driving service delivery in a close collaboration with teams and clients. Focusing on customer relationship management and technical solutions in a supportive environment.
Responsibilities
Sikre, at services leveres problemfrit til kunderne
Dialog med kunderne
Sparring med kollegaer
Opfølgning på aktuelle sager
Udvikle og vækste kunderne
Spotte muligheder og skabe værdi
Tage ejerskab for service og leverancer
Bygge stærke relationer
Håndtere eskaleringer og major incidents
Omsætte forretningskrav til tekniske løsninger
Være synlig hos kunderne
Requirements
Minimum 5-års relevant erfaring med lignende opgaver
Bachelorgrad
ITIL-certificering
Erfaring med projektledelse i en IT-organisation (evt.)
Kendskab til Manged Service (fordel, men ikke krav)
Stærk teamplayer
God kommunikator
Struktureret og detaljeorienteret
Analytisk
Ønsker at udvikle kunderne
Benefits
En attraktiv lønpakke med mulighed for god fast løn
Manager of Network Services Support at Emory University overseeing voice and data services installations. Coordinating technical operations and supervising staff to enhance IT service delivery.
Customer Renewals Manager at Payscale responsible for client renewals and retention strategies. Ensuring smooth contract processes and identifying upselling opportunities in hybrid environment.
Manager, Talent Advisory overseeing HR operations for Dentons in Calgary. Key responsibilities include employee relations, policy implementation, and talent planning.
Store Manager at ONLY in Gmunden, Austria overseeing shop operations and team training. Focused on merchandising and sales while ensuring a positive team environment.
Asset Manager optimizing performance of renewable energy assets with stakeholders at Ørsted. Leading operational efficiency, financial improvements, and stakeholder relations for wind and solar projects.
Senior Talent Manager overseeing early careers development programmes at AVEVA. Implementing strategies to ensure successful onboarding, training, and retention of early talent.
Store Manager at KIKO Milano, managing retail operations and a team in Ludwigsburg. Responsibilities include staff motivation, sales processes, and inventory management.
Regional General Manager focusing on sales growth and operational excellence in healthcare sector. Leading teams in Arizona and California with strategic initiatives and customer relationships.
Part - time Store Manager for KIKO Milano in Stuttgart, leading a retail team in cosmetics sales. Responsible for team motivation, sales performance, and store presentation.