Hybrid Manager, Performance Management

at General Motors

• Job title: Manager, Performance Management
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $140,100 - $186,700 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Manager, Performance Management leading the build and operations of GM’s global performance management function. Overseeing design, implementation, and compliance while managing a global team of specialists.

Responsibilities

• Lead the build effort required to stand up the Performance Management function , including development of global standards, definitions, and process maps.
• Design and finalize global SOPs, templates, manager guidance, and country-specific localization for informal vs. formal performance management.
• Partner with Workday teams to define, configure, and test workflows to support intake, case tracking, reporting, and closure.
• Develop change management, communication, and training plans to support HRBPs, managers, and regional SMEs during transition.
• Oversee transition from Field HR Business Partners to centralized ownership of formal performance management cases.
• Manage the global team of Specialists responsible for case intake, administration, documentation, tracking, escalations, and KPI reporting.
• Monitor global case volume, team workload, and quality metrics; adjust capacity plans and processes as needed.
• Ensure compliance with country-specific legal requirements and partner closely with Legal and regional SMEs.
• Lead continuous improvement cycles, including KPI reviews, quarterly business reviews, and SOP updates.
• Serve as escalation point for complex or sensitive performance management cases.

Requirements

• 8+ years of HR, Employee Relations, Performance Management, or related leadership experience.
• Bachelor's Degree required.
• Proven experience leading large-scale process design, transformation, or centralization efforts.
• Strong understanding of performance management frameworks and case management best practices.
• Experience managing global teams and navigating country-specific employment requirements.
• Ability to partner effectively with senior leaders, HRBPs, Legal, and technical teams.
• Expertise in change management and stakeholder engagement.
• Strong analytical skills and ability to interpret workforce and performance data.
• Prior experience with Workday or similar HRIS systems preferred.

Benefits

• GM offers a variety of health and wellbeing benefit programs.
• Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.