Account Executive supporting delivery of social change communications campaigns at M+C Saatchi World Services. Collaborating with clients and teams to ensure project success and quality.
About the role
- Customer Executive responsible for delivery of products and services in line with client specifications. Collaborate across teams at Computacenter to manage logistics and client relationships.
Responsibilities
- Ensure delivery of all products and services to customer specifications
- Communicate with customer project and implementation teams, Account Managers, Solution Specialists, Finance, and vendors
- Partner with business leaders to deliver services supporting company objectives
- Collaborate with Sales, Partner Management, Integration Centers, Finance, and other teams as needed
- Manage logistics between Computacenter Inc., Integration Centers, and vendors for deliveries
- Provide regular data and updates to customers and finance teams
- Communicate regularly with Commercial Partner Management teams
- Create and maintain accurate forecasts with Account Managers and Inside Sales Managers
- Conduct general administrative project management duties as necessary
Requirements
- Bachelor’s degree or equivalent experience
- 1 to 2 years of inside or outside sales experience preferred
- Minimum of 1 year of customer support experience in the IT industry
- Experience using SAP and Salesforce.com or similar ERP and CRM tools
- Legally eligible to work in the United States
- Customer focused
- Strong written and verbal communication skills
- Able to exercise discretion and independent personal judgment with minimal direct supervision
- Strong interpersonal, problem-solving, time-management, organizational, and prioritizing skills
- Professional self-starter able to work both independently and collaboratively
Benefits
- Competitive compensation plans
- Attractive mix of benefit plans to contribute to good health and future financial security
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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