Aufnahme - und Belegungsmanager managing admissions and placements for a leading nursing home operator. Involves coordination with residents, families, and healthcare providers.
About the role
- Senior Service Manager responsible for leading IT services and customer success at Computacenter. Managing a virtual customer team and ensuring quality service delivery with strategic growth.
Responsibilities
- Accountable for all Services delivered to our Contractual and Professional Services customers;
- Provide leadership and management of the “virtual” customer team;
- Drive growth in the Contractual and Professional Services delivered;
- Manage customer engagement at a senior level in line with your Account Plan;
- Ensure that all Contractual and Professional Services are delivered consistently and to the required level of quality;
- Actively drive a One Team approach and Account Plan generation and delivery;
- Accountable for the management of applicable relationships with the key customer stakeholders;
- Manage the services improvement plan and its delivery, focussed on the ‘in life’ transformation of the service;
Requirements
- Experience of working in a customer aligned service management role within the IT services industry.
- Experience of leading a team.
- Strong understanding of customer strategy, industry trends, and business objectives.
- Commercial acumen with strong experience managing P&L and contract performance.
- Excellent communication and relationship-building skills.
- Ability to drive strategic growth and manage complex service portfolios.
- Collaborative mindset with a focus on team success and customer satisfaction.
- Active interest in personal and team development.
Benefits
- Hybrid working (2-3 days per week at site)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Managing resident admissions and scheduling for a leading German nursing home operator. Engaging with medical staff and families for optimal resident care and placement.
Wundmanager for Germany's largest nursing home operator, focuses on wound care and individual resident care. Collaborates with doctors and trains nursing staff.
Wundmanager at Germany's largest nursing home operator focusing on wound management and resident care. Collaborating with teams to ensure quality care in Bramsche, Germany.
Wundmanager responsible for wound management and nursing care for residents at a leading German nursing home operator. Focused on providing high - quality care with extensive support and benefits.
Wundmanager responsible for wound management and training nursing staff in a top German care home operator. Join a team committed to high - quality patient care and continuous improvement.
Media Intelligence Manager in Frankfurt identifying media trends and summarizing them for clients. Engaging with a global customer base in finance sector.
(Senior) System Manager at Maurer Electronics GmbH handling IT systems and complex deployments. Leading projects while optimizing operational processes and collaborating with cross - functional teams.
IT Project Manager managing international software projects in Yard Management and Digitalization. Responsible for project leadership, analysis, and implementation of IT solutions.