Change, Incident & Problem Manager at Genuine Parts Company in Rowville, managing Change Requests and Ideating improvements. Key role ensuring seamless operations across Asia Pacific.
About the role
- Leads the creation and operation of Retail Media at São João, integrating digital and physical channels. Oversees media strategy, B2B relationships, and a multidisciplinary team focused on results.
Responsibilities
- Structure and lead the Retail Media area, overseeing the entire channel ecosystem: on-site, off-site and in-store.
- Develop the Ads platform with products such as sponsored search, banners, storefronts/feature showcases and programmatic media.
- Implement Off-Site Ads solutions integrated with media platforms (Google, Meta, YouTube, DV360, etc.).
- Integrate CRM and media operations for segmented and personalized campaigns.
- Build and lead the performance desk/team with an end-to-end funnel view (awareness, conversion, recurrence and retention).
- Define media and performance strategy by industry, supplier and category, aligned with business objectives.
- Generate incremental revenue and campaign ROI for advertisers and industry partners.
- Monitor results and ensure the performance of digital and physical media campaigns and activations.
- Build and consolidate relationships with advertisers and partner brands, acting as the strategic liaison between São João and the industry.
- Integrate digital signage and in-store screens into the Retail Media platform, creating an omnichannel communication offering.
- Work collaboratively with E-commerce, Commercial (Sales), Purchasing and Trade Marketing to ensure consistency in strategies and activations.
- Support the development of pricing and media monetization models (CPM, CPC, CPA) and performance reporting for industry partners.
- Lead and develop the Retail Media team composed of media, analytics, business and product professionals.
Requirements
- Bachelor's degree (completed)
- Specialization in the area is a plus
- Solid experience
Benefits
- Company car
- Meal allowance
- Wellhub (Gympass)
- Health, dental and pharmacy plans
- Partnerships with higher education institutions
- Extended maternity and paternity leave
- Newborn kit
- Significant opportunity for growth within the company.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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