Director of Commercial Operations managing a global team for Power & Energy Resource customers outside the Americas. Leading strategy development and proposal preparation in a hybrid role based in Dubai or Bengaluru.
About the role
- Manage technical support and leadership for partners in the travel industry operations. Ensure adherence to processes and collaborate across regions to onboard and support partners.
Responsibilities
- Provide exceptional customer and technical support to our Partners for our proprietary registration system implemented across Europe, Africa, Middle East, and the UK while maintaining a professional representation of the team as well as the company.
- To provide clear leadership and direction to the team of global partner operations team, ensuring that all processes are always adhered to when onboarding a new partner and supporting existing partners.
- Liaising with the partner operations managers across the regions to ensure that we are aligned in our ways of working and maintaining the one team ethos.
- To provide clear leadership and direction to the global partner operations team, ensuring that all processes are kept up to date, Standard Operations Procedures are created and reviewed when required.
Requirements
- Minimum 5 years management experience within an operational environment.
- Proficiency with Microsoft Office tools to include Excel, PowerPoint, Power BI, Word.
- Networking skills.
- Excellent interpersonal, written, and oral communication skills.
- High standards of conduct and professionalism.
- Self-motivated and able to work with a team and as an individual.
- Strong organizational, problem-solving, and analytical skills.
- Experience with multinational, multicultural organizations is a plus.
Benefits
- Professional development opportunities
- Health insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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