Marketing Manager supporting Global Client Marketing team in Cape Town. Coordinating responses, developing communications, and multitasking across diverse projects.
Responsibilities
Supporting the Global Client Marketing team in delivering against key client priorities
Coordinate client responses and lead the development of clear, timely, and empathetic communications around business-critical issues
Build strong, collaborative relationships with Regional Marketing Managers, VPs, and Global Account Directors
Multitask across diverse projects - from ad-hoc client issues and crisis response
Produce and quality-check client-facing materials with a focus on speed, accuracy, and professionalism
Help develop and implement global communication strategies to ensure consistent client messaging
Use Salesforce and analytics tools to track, measure, and report on engagement and campaign performance
Contribute to bi-monthly client updates and ad hoc global communications
Stay close to product updates and roadmaps, creating tailored GTM strategies
Requirements
Degree educated or equivalent qualification
6/7 years’ experience in a b2c or b2b marketing communications role
Demonstrated experience in corporate or internal communications within a complex, client-facing organisation
Understand how to communicate clearly and credibly on behalf of a business, especially in high-stakes situations
Able to quickly assess complex situations, identify communication risks and opportunities, and develop clear, actionable communication strategies
Financial services, fintech or relevant travel background – knowledge of the payments industry and marketplace preferred
Strong interest in travel and financial services trends and developments
Demonstrate strong communication, attention to detail, and accountability in supporting the global team’s ambitious delivery goals
Exceptional project management, collaboration, problem-solving, organizational, writing and presentation skills
Strong IT skills and proficient in using MS Office and Adobe creative suite programs
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